A Thin Gap Between Thick Customers

| New Zealand | Extra Stupid, Technology

(I notice a customer getting frustrated with his computer while a regular in the booth next to his is struggling valiantly to keep a straight face. Eventually the frustrated customer comes up to the desk.)

Customer: “Your computer ate my skydiving DVD!”

Me: “Are you saying it won’t eject?”

Customer: “No, when I push the button, a tray comes out but it’s empty.”

Me: “The disc drives are all closed units; there’s nowhere it could have gone. I’ll come over and have a look.”

(The disc tray is indeed empty. My regular is staring wide-eyed at his computer monitor while snorting behind his hand. I notice something shining in the gap between the top of the disc tray and the computer case.)

Me: “Sir, did you open the tray before putting your DVD into the computer?”

Customer: “Of course I did! I know how to use a d*** computer!”

(At this my regular is squeezing his eyes shut and going red in the face. I take off the side of the case.)

Me: “Sir, is that your DVD sitting on top of the disc drive?”

Customer: “Yes! Your computers are so cheap and crappy! If it’s damaged my disc, you have to pay for a new one!”

Me: “You must have pushed it into the gap yourself. I’m not buying you a replacement if it’s scratched.”

Customer: “No. I. Didn’t. I told you I’m not a f****** moron. I know how to use a computer!”

(I show the customer that the disc drive is a completely closed unit and not much bigger than a regular CD case.)

Me: “So my computer’s disc drive somehow teleported your DVD outside of itself?”

(At this point my regular completely loses control and laughs so hard I start to wonder if I’m going to need to call an ambulance. The customer snatches at his DVD, missing it and knocking it to the floor while he almost loses his balance and ends up standing on it before storming out. My regular finally manages to calm down enough to breathe properly.)

Regular: “I saw him push it in there. I was waiting for that for 45 d*** minutes.”

Named And Shamed

, | Sandy, UT, USA | At The Checkout, Criminal & Illegal, Funny Names, Top

(My debit card has just gone missing. I think I left it at the gas station after I got gas earlier, and now I’m at work. My name is a European variation of a common American name, and though spelled similarly, is quite different. For example, Kristen versus Kirsten. As such, when people read my name, they often use the American version. One of my coworkers calls me over using my nickname.)

Coworker: “Hey, can you come here a moment?”

Me: “Sure, what’s up?”

Coworker: “This guy’s trying to use his girlfriend’s card.”

(The customer slides a credit card over that looks familiar.)

Me: “Uhm, can I see your ID?”

Customer: “It’s my girlfriend’s card; she’s out in the car. I can go get her.”

Me: “What’s her name?”

Customer: “Kristen [Last-Name].”

Me: “Spell her first name.”

Customer: “Why?”

Me: “Please?”

Customer: *sighs* “K R I S T E N.”

Me: “I’m sorry, but she’s going to have to come in and authorize the purchase. I’ll keep the card in the back office until you get back.”

Customer: “Give me the card, you b****!”

Me: “I can’t do that when I know this card is stolen.”

Customer: “It’s not stolen, c***! That’s my girlfriend’s card!”

Me: “No. This is my card. As you can see, my name tag is spelled correctly, and you spelled it wrong. Also, if you were my boyfriend, I’d break up with you just for not knowing what my name was.”

(I was very relieved to get my card back! Unfortunately, the customer had run up $300 worth of purchases, but luckily the restaurant I work at has a security camera, and we got his face on camera. I am later able to prove I didn’t make those purchases, so don’t have to pay for them!)

Mom Is Bugging Out

| Monroe, CT, USA | At The Checkout, Family & Kids, Theme Of The Month, Top

(My customer is a young high-school kid wearing a Pink Floyd t-shirt, hemp necklace, torn jeans, and sandals. He usually comes to my checkout line because I don’t give him a hard time when he buys a ton of munchies with very red eyes. This time he looks surprisingly sober.)

Me: “Evening, pal, how’s it going?”

Customer: “Ugh, not so great.”

(He proceeds to put 16 cans of bug spray on the counter.)

Me: “Yikes, got a bug problem?”

Customer: “No, but my mom thinks we do. She doesn’t realize she accidentally ate one of my, uh, you know, special cookies, and I have to play along so she doesn’t figure out it’s not real.”

(Years later, I returned to the area to find him wearing a suit and tie as store manager!)