The Nation’s Reading Is A Blockbuster Problem

| Tampa, FL, USA | Crazy Requests, Extra Stupid, Movies & TV, Theme Of The Month

(I am working the register at our store and getting ready to ring up a customer’s rentals. When I pull up her account I notice she has some late fees from her previous rentals.)

Me: “Okay, ma’am. It looks like you have a balance of $8.54 from your previous rentals that we need to take care of.”

Customer: “That’s not possible. I brought ALL of my movies back on time!”

Me: “All right. Give me a moment to look at you account history to see what happened.”

(This takes just a couple of seconds, but the customer has already started to complain about me wasting her time.)

Me: “Okay, ma’am. I’ve found the problem. You checked out three movies that had a five-day term, and two new releases that were one-day rentals. You kept the one-day rentals out an extra day which is where the late fee came from.”

Customer: “Well, somebody should have explained that to me when I rented them! How was I supposed to know they were one-day rentals?!”

Me: “While I concede that it is possible that one our staff forgot to mention it to you, ma’am, the rental terms are clearly marked on the price sticker on the movie, on the receipt, and on signs everywhere throughout the store.”

Customer: “You actually expect your customers to read!? No wonder you’ve had to close so many stores!”

An Inappropriate Touchdown

| USA | Language & Words, Rude & Risque, Transportation

(I’m ordering a personalized plate for the customer. I ask the customer what he wants on the license plate.)

Customer: “I’m a Colts fan. What about COLTFAN?”

Me: “I’ll check… Seems to be taken.”

Customer: “Hmm… What about CLTFAN?”

Me: *blushing* “Well, I don’t think that’s appropriate.”

Customer: “What? Oh! Um, just a regular plate. Sorry about that.”

The Expiring Is Not Inspiring

| South Africa | Family & Kids, Tourists/Travel

(I do the entertainment program at the resort. Just to add, I am 25 years old. The children of the guests that stay at the resort will come and play with me. We do arts & crafts, colouring-in, swimming, etc. All the kids are currently sitting down on a round table, busy making some paper dolls. Between the kids there are two girls sitting across the table from me. They are between four and five years old.)

Girl: “So, where are your children?”

Me: “I don’t have any kids.”

Girl: “Where is your husband?”

Me: “I do not have a husband.”

Girl: “Boyfriend?”

Me: “No. I do not have a boyfriend either.”

(The girl elbows the other girl next to her, and says:)

Girl: “Isn’t she past her expiry date?”