No Further Steps Were Taken

| Wales, UK | Bizarre, Health & Body

(Some of our storage space consists of large cupboards in the walls above our displays. I am standing at the top of a ladder checking a cupboard for stock, when I vaguely overhear an older woman talking to someone behind me.)

Customer: “…see if he notices.”

(The customer proceeds to shake the bottom of the ladder I’m standing on, then speaks to the man she is with.)

Customer: “I wonder if he’ll get scared?”

Me: “Um, hi. Did you want me to move the ladder out of the way?”

Customer: “No, I was just wondering if you’d notice.”

Me: “I did notice. And you’d certainly have noticed if I’d landed on your head…”

A Price Peddler

| Philadelphia, PA, USA | Crazy Requests, Money, Transportation

(I put a lot of newly built bikes up on the racks. A customer comes in wanting to look at one of the new bikes.)

Customer: “Can you pull that bike down? My son would like to try it.”

Me: *pulls bike down* “Here you go.”

(The customer’s son then rides the bike around the bike section for a minute and is pleased with it.)

Customer: “How much is this bike?”

Me: “It’s $79.99 in a box, or $89.99 assembled.”

Customer: “Why is it more when it’s already together?”

Me: “Well we have bike builders who put the bikes together. But we do have this bike in a box, so you can buy it in a box and then put it together.”

Customer: “I think I should get a discount on this bike since it’s all dirty.”

(The customer is talking about the tires since the bike has been ridden on the store floor, which has some dust on it.)

Me: “Your child was the first person to ride this bike since it was built; we can wipe off the tires so that the dirt is off.”

Customer: “No, it’s been used; look at it! I shouldn’t have to pay full price for a used item.”

Me: “The bike builders just built this exact bike not too long ago, and I know for a fact that your son is the only one to ride this bike.”

Customer: “So, you admit that it was used!”

Me: “Only by your child.”

Customer: “That’s why I should get a discount; it’s used! I want to see your manager!”

(I call my manager who comes back to listen to the issue. My manager backs me up. The customer does eventually buy the bike, already put together, paying the additional $10.)

The Thank You Was Complimentary

| NC, USA | Bizarre, Family & Kids

(I’m shopping with my four-month-old daughter when we have an encounter with another customer. Usually, when someone compliments her, I thank them since she can’t, and I feel it’s only polite.)

Customer: “So beautiful!”

Me: “Thank you.”

Customer: “No, I meant her.”

Me: *pause* “I know…”