A Beautiful Soul

| NH, USA | Awesome Customers, Family & Kids, Top

(There’s a photo up on the wall of the studio that has a coworker, a former coworker, and myself in it. People unfortunately usually comment on the former coworker’s appearance. A family comes in with four girls; the second oldest is about 15 and looks at the photo.)

15-year-old Girl: “Oh, she’s really ugly. Look at this ugly girl!”

Mother: “Don’t say things like that out loud.”

15-year-old Girl: “But she’s so ugly!” *turns to her five-year-old sister* “She’s ugly, isn’t she? See how ugly she is!”

Little Sister: “Um, I think ALL these girls are pretty!” *smiles and walks away*

(She made my day!)

Bigotry Gets Served, Part 2

, | Orlando, FL, USA | Bigotry, Food & Drink, Top

(This occurs in the middle of a quiet weekday afternoon while I’m working drive-thru. Since it’s slow, I’m simultaneously taking orders on headset, working the fountain making shakes and freezes, greeting people at the window, taking their money, and passing out the orders.)

Customer: “I want an orange freeze.”

Me: “Alright, sir. Will that be a medium or large?”

Customer: “Large. It’s hot out.”

Me: “Yes, sir, it is. That’ll be [price]. Please pull around to the window.”

(As he pulls around, I’m already at the fountain, mixing his order. I have time to pour it into the cup and meet him at the window as he pulls up. He’s driving an old beat up pick-up truck with the bed’s cap windows covered in fishing stickers.)

Me: “Good afternoon, sir. That’ll be [price].”

Customer: “Ya see here, this is why I like this place! Ya actually got an English speaker on both ends. Not like them other places down the road that only seem to hire damn Mexicans and Puerto Ricans. Can’t understand them f***ing sp**s on the speaker. You wanna to live in this country, needa learn the language!”

(He hands me the cash, I enter it, and hand him his drink and change.)

Customer: “I wanna thank your boss for hiring an American instead of some wetback. Go get me your manager, boy!”

Me: “Absolutely, sir. Just a moment please…”

(I turn half around and call back for my assistant manager.)

Me: “Hey José, a customer wants to talk to you.”

(My obviously Puerto Rican boss immediately steps around the corner into view.)

José: “Yes?”

Customer: *turns red and speeds out of the drive-thru*

José: “What was that about?”

Related:
Bigotry Gets Served

He Knows He’s Full Of Malar-Key

| NY, USA | Crazy Requests, Extra Stupid

(I work in customer relations for a major utility. A landlord is upset that we haven’t gotten a meter read prior to transferring service into his name.)

Me: “I see we have a key on file, but it appears it stopped working a few months ago.”

Customer: *very irate* “Well, I don’t know why that would have happened. I think your meter reader was just being lazy and didn’t feel like doing his job!”

Me: “Sir, did you by any chance change the locks on your building?”

Customer: *nervous stammering* “N-no… I did not.”

Me: “Usually, the key stops working only because the locks are changed or broken. Did your tenant change the locks by chance?”

Customer: “No, I’m the only one that changes the locks on my building! That tenant was evicted, and I had to change the locks to keep them from stealing from me!”

Me: “So, you DID change the locks, then?”

Customer: “Er… um… well, why wasn’t I notified that the key was no longer working?!”

Me: “So, you wanted us to notify you that YOU changed the locks on your own building?”

Customer: “I’m so F***ING sick of your company!” *click*

Saved By The Buff Belle

, | USA | Awesome Customers, Bigotry, Food & Drink, Hall of Fame, Top, Wild & Unruly

(Note: In this case, the cashier has made an error and given the customer the wrong item. However, it doesn’t justify what transpires next…)

Customer: “I did NOT order this salad, you stupid bimbo!”

(The customer throws the salad right at the cashier.)

Cashier: “Hey!”

Customer: “I did NOT order a f***ing salad!”

Cashier: “Oh, I’m so sorry. That was my mistake.”

Customer: “I want my entire order free!”

Cashier: “I’m sorry, sir, but it does not work that way. I sincerely apologize for the error.”

Customer: “I want my food free!”

(The customer throws the rest of his food at the cashier, hitting another cashier who has stepped over to help wipe the mess. The manager, who has seen everything happen, speaks up.)

Manager: “Sir, you do not do that to my employees. I’m going to have to ask you to pay not just for your order, but the salad that you have now ruined.”

Customer: “Who are you, and what gives you the right to demand that?!”

Manager: “I am the manager.”

Customer: “No, you’re not. You’re a woman!”

Manager: “I assure you, I am. This is my name tag.”

(The manager presents her name tag, which says “Robin.”)

Customer: “You stole that off your real manager, a man! Females spell it R-O-B-Y-N!”

Manager: “I’m sorry if it’s confusing, but I am the manager, and that is how my name is spelled. Nevertheless, I’m going to ask you to pay for the food you threw and apologize.”

Customer: “I want my food free! That’s it!”

(Suddenly, a short but very muscular woman shows up and drags the customer from the counter to a wall. She is a customer who has also been watching the commotion.)

Woman: *to the customer* “You, pay up, or you’ll have ME to deal with!”

Customer: “Um, okay! Okay!” *pays and leaves immediately*

(The woman who saved the day? She got a free meal!)

The Less This Employee Nose, The Better

, | Kennebunk, ME, USA | Bizarre, Food & Drink, Health & Body

(Our store has just started their avocado promotion which seems to be very popular.)

Customer: “My husband wants avocado on his sandwich… weirdo!”

Me: “Yeah, I’m not a big fan either, to be honest.” *starts putting avocado on her sandwich*

Customer: “Ew! I don’t know how he can cut an avocado in half and just scoop out the guts. Gross!”

Me: “Oh, does he?”

Customer: “Yeah! It’s so nasty! He’s so weird! If I want to eat anything green and goopy, it better be coming out of my own nose!”

Page 1,698/3,043First...1,6961,6971,6981,6991,700...Last