You Say Potato, I Say Epinephrine

, | West Monroe, LA, USA | Food & Drink, Health & Body

Customer: “I said I wanted tater tots, not fries.”

Car Hop: “Ma’am, that is an order of tater tots.”

Customer: “No, it’s not. I see a fry in there!”

Car Hop: “It’s just one fry, ma’am. It wasn’t put in there on purpose.”

Customer: “WHERE’S YOUR MANAGER?! I ordered tots, and that’s all I want! I’M ALLERGIC TO POTATOES!”

From Penny Foolish To Pound Wise

| UK | Money

(I work in a well-known UK pound store. A middle-aged customer and her teenage daughter walk up to me.)

Customer: “Excuse me. How much is this?” *holds up item*

Me: “It’s £1; everything here is £1.”

(I smile kindly, nodding towards the 20-foot sign hanging on the wall for all to see.)

Customer: “Oh, wonderful! Thank you very much!”

Me: “No problem!”

(No less than 5 seconds later, she calls to me again.)

Customer: “Oh, excuse me! How much is this?”

Me: “It’s £1. Everything is £1.”

(The customer’s daughter covers her face.)

Customer: “Are you sure dear? Maybe you should check…”

Me: “I don’t need to madam; I know it’s £1. Everything here is.”

(Not believing me, the customer huffs, asks another member of staff, and gets the same answer.)

Customer: “Well, that seems cheap.”

Customer’s Daughter: “For god’s sake, mum, that’s the point! It’s a POUND SHOP! EVERYTHING IS £1!”

Customer: “Well, they should put up a sign and make it more clear!”

(Simultaneously, her daughter, my colleague, and I all point at the giant sign.)

Customer: “That’s not clear! You should make it CLEAR!”

(The customer turns and stomps off.)

Customer’s Daughter: “I’m not taking her anywhere again.”

(Two weeks later, the same customer returns. This time, another customer is asking me a similar question about pricing.)

Another Customer: *to me* “How much is this?”

Customer: *jumps in* “It’s £1! Everything is £1!” *huffs* “Some people are SO stupid!”

Even Hills Have Bills

| Alderwood, WA, USA | Movies & TV

(I work as floor staff for a major theater company. This happened about two and a half years ago, just prior to a haircut. Two teenage girls walk up to the box office.)

Me: “How’s it goin’?”

Customer #1: “Two for… oh, what’s that called?”

Customer #2: *looks at me* “He should know. He was in it!”

Me: *baffled* “Um, I’m sorry?”

Customer #2: “You’re that guy, right? That Superbad guy, right?”

Me: “…Jonah Hill?”

Customer #2: “Yeah, that’s right!”

Customer #1: “Hey, yeah!”

Me: “I guarantee you I’m not Jonah Hill.”

Customer #2: “Are you sure?”

Me: “If I was Jonah Hill, why would I be working for minimum wage at a movie theater?”

Customer #2: “Maybe you need a second job?”

A Beautiful Soul

| NH, USA | Awesome Customers, Family & Kids, Top

(There’s a photo up on the wall of the studio that has a coworker, a former coworker, and myself in it. People unfortunately usually comment on the former coworker’s appearance. A family comes in with four girls; the second oldest is about 15 and looks at the photo.)

15-year-old Girl: “Oh, she’s really ugly. Look at this ugly girl!”

Mother: “Don’t say things like that out loud.”

15-year-old Girl: “But she’s so ugly!” *turns to her five-year-old sister* “She’s ugly, isn’t she? See how ugly she is!”

Little Sister: “Um, I think ALL these girls are pretty!” *smiles and walks away*

(She made my day!)

Bigotry Gets Served, Part 2

, | Orlando, FL, USA | Bigotry, Food & Drink, Top

(This occurs in the middle of a quiet weekday afternoon while I’m working drive-thru. Since it’s slow, I’m simultaneously taking orders on headset, working the fountain making shakes and freezes, greeting people at the window, taking their money, and passing out the orders.)

Customer: “I want an orange freeze.”

Me: “Alright, sir. Will that be a medium or large?”

Customer: “Large. It’s hot out.”

Me: “Yes, sir, it is. That’ll be [price]. Please pull around to the window.”

(As he pulls around, I’m already at the fountain, mixing his order. I have time to pour it into the cup and meet him at the window as he pulls up. He’s driving an old beat up pick-up truck with the bed’s cap windows covered in fishing stickers.)

Me: “Good afternoon, sir. That’ll be [price].”

Customer: “Ya see here, this is why I like this place! Ya actually got an English speaker on both ends. Not like them other places down the road that only seem to hire damn Mexicans and Puerto Ricans. Can’t understand them f***ing sp**s on the speaker. You wanna to live in this country, needa learn the language!”

(He hands me the cash, I enter it, and hand him his drink and change.)

Customer: “I wanna thank your boss for hiring an American instead of some wetback. Go get me your manager, boy!”

Me: “Absolutely, sir. Just a moment please…”

(I turn half around and call back for my assistant manager.)

Me: “Hey José, a customer wants to talk to you.”

(My obviously Puerto Rican boss immediately steps around the corner into view.)

José: “Yes?”

Customer: *turns red and speeds out of the drive-thru*

José: “What was that about?”

Related:
Bigotry Gets Served

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