A Slice Of Christmas Spirit

| MA, USA | Food & Drink, Holidays, Theme Of The Month

(It’s the holidays. A woman comes in looking for sliced Christmas ham. She is on her cellphone. It is our policy to show the customers the first slice of any product to make sure it’s as thick or thin as they want.)

Me: *holds up first piece of ham* “Ma’am? Is this okay?”

(She waves me away impatiently, and continues gabbing on her phone. I try to get her attention again to no avail.)

Me: *goes back to cutting ham* “Okay.”

(I finish slicing two pounds of ham and put it on the counter. She is still on her phone, so I move on to the next customer. A few minutes later.)

Customer: *shoves ham in my face* “What is this?”

Me: “It’s the ham you ordered, ma’am.”

Customer: “It most certainly is not! It’s too thick! Nobody can eat this!”

Me: “With all due respect, you didn’t answer me. You waved, which I figured meant you okayed the first slice.”

(She picks up the bag of ham and throws it into her basket on the floor, kicks the basket, and scoops it up, stomping off like a child.)

Me: “And a very Merry Christmas to you, too!”

Fails To Register

| Nanuet, NY, USA | At The Checkout, Extra Stupid

(My store has three registers. I am stocking a shelf when a customer stops in front of the registers.)

Customer: “Which register?”

Me: “I can ring you up on the second register, ma’am.”

Customer: *points to the third register* “That one?”

Me: “No, the second one.”

Customer: *points to the first register* “That one?”

Me: “No, ma’am, the second register. This one here, with the light on.” *points at the second register*

Customer: *angry* “Why isn’t this more clearly marked!? You should make it clearer which one is the one you’re on!”

(Despite what I’ve said, she still walks over to the third register and drops her items on the counter. I walk over to the second register and put in my code.)

Me: “I’ll take you over here, ma’am.”

Customer: “You should’ve said that before I put my stuff down!”

Putting Pickles Before People Will Put You In A Pickle

, | Raleigh, NC, USA | At The Checkout, Awesome Customers, Food & Drink, Holidays, Theme Of The Month

(It’s very close to Christmas and I’m on my break in the mall’s food court. The line I’m in is long; I notice there’s a customer with a young daughter throwing a fit, which is holding up the line.)

Customer: “I specifically said no pickles! I’m a very busy woman; I don’t have time for you to correct your stupid mistake! You should have gotten it right the first d*** time!”

(The customer continues to rant, at length, about how poor the service is and how she’s too busy to deal with it. This goes on for a few minutes while her daughter looks embarrassed and the rest of the customers in line are getting agitated. Finally, I decide to speak up.)

Me: “Hey! Lady! It’s Christmas! We’re all busy. So how about you shut up, take the pickles off your own d*** sandwich, and stop acting like an a** in front of your kid? We all have lives we’d like to get back to!”

(The customer tries to respond, but stops when she realizes the rest of the customers in line are applauding. She takes her food and drags her daughter off with a huff. The other customers actually push me to the front of the line, where the cashier looks nearly in tears, but is very relieved.)

Cashier: “Thank you so much.”

Me: “You’re welcome. Nobody deserves that kind of attitude today!”

(The cashier gave me a free drink, and the man behind me in line insisted on paying for my order out of ‘The Christmas Spirit’.)

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Weekly Roundup: Heartwarming Stories, Part 2

Not Always Right | Roundups

Heartwarming Stories, Part 2! This week, we feature another five stories about amazing customers will restore your faith in humanity! PS: Check out Part 1.

  1. Not All Knights Are In Shining Armor (4,274 thumbs up)
    A mother and her two disabled children are saved by unexpected knights in not-so-shining armor!
  2. A Change In Atti-two-de (1,819 thumbs up)
    A misbehaving bank customer shows he can have a change in heart–and attitude.
  3. Random Acts Of Cuddleness (2,866 thumbs up)
    Overhearing the kind acts of a shelter volunteer, a fellow customer shows how soft-hearted people can be!
  4. Beauty Is In The Eye Of The Bequeather (2,665 thumbs up)
    A regular customer reminds an unhappy employee that there’s still good in the world.
  5. There’s Something In Those Poppy Seeds (2,774 thumbs up)
    Even the strictest of bosses can’t help but break into song around an adorable 8-year-old customer!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!

Causing Infractions With Customers

| PA, USA | Extra Stupid, Math & Science, Money

Customer: “Give me about half pound of the all-beef salami.”

Me: “Sure thing, ma’am.”

(I slice up the salami. I’m usually pretty good at eyeballing the weight of a product, but when I put the sliced salami on the scale, it’s pretty underweight.)

Customer: “I think that will be enough. Is that less than a half pound?”

Me: “Yes, it’s about four-tenths.”

(The customer gives me a blank look.)

Me: “Four-tenths of a pound.”

Customer: “I don’t understand what that means.”

(The customer looks to her husband for help, but he looks as perplexed as she does and just shrugs.)

Customer: “Are you sure it’s less than half a pound?”

Me: “I’m positive, ma’am.”

Customer: “I don’t know…”

Me: “A half is five-tenths, right? Four-tenths is less than five-tenths.”

Customer: “I don’t understand what you’re talking about.”

Me: “Okay, uh, well… what’s worth less, forty cents or fifty cents?”

Customer: “There’s no way all that salami only costs fifty cents!”

(She did eventually buy the four-tenths of a pound of salami at the listed price, though I doubt either she or her husband were convinced it was less than half a pound.)

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