Accentuating The Problem

, | Paris, France | Food & Drink, Language & Words, Tourists/Travel

(My family is on vacation in Europe with a large tour group, consisting of about 40 people from Canada and the US. My sister and I are trying to order at a Parisian McDonald’s, while a middle-aged Texan woman from the same tour is waiting in the next queue over.)

Me: *in bad French* “Uh, could I have a… McChicken?”

Employee: *in French* “Sorry, what did you want?”

Me: *in French, more clearly* “Um, McChicken.”

Employee: *in French* “Ah! Of course. That’ll be [amount].”

Sister: *to me* “I think you were trying too hard to get the accent right. You sounded ridiculous.”

Me: “I didn’t think it sounded that bad… At least I tried.”

(While waiting for our food, we can’t help but overhear what’s going on in the next queue…)

Texan Customer: “Yeah, I’d like a combo number four–”

Employee: *in French* “Sorry, what?”

(The woman gives the flustered employee a death stare, then speaks loudly and slowly.)

Texan Customer: “COMBO. COOOOOMBO.”

(We left then, so I don’t know if the customer ever got her food. To this day, no one in my family ever says the word ‘combo’ without putting on an exaggerated drawl!)

Tipping The Scale

| AB, Canada | Awesome Customers, Money, Top

(I am in a horrible mood because I have discovered during the previous night’s shift that someone had stolen my wallet from my purse in our back hallway while I was working. Along with all my ID and bank cards, I lost $140 in tips from the night before. I needed that money to pay bills. However, I try to put my best foot forward during the shift. I serve a young customer and his girlfriend. They are friendly, funny, complimentary about my service, and just make me smile.)

Me: *as I walk up with their check* “You know, I’m having a really bad weekend, so for putting a smile on my face today, I only charged you for the teen brunch instead of the full priced brunch.”

Customer #1: “Oh! Well, thank you! Why are you having a bad weekend?”

Me: “Well… my wallet was stolen while I was working last night.”

Customer #1: “I’m really sorry to hear that! Can I pay with credit card?”

(I put his bill price into the portable machine and hand it to him, and he begins to enter in the tip.)

Customer #2: *eyes widen, whispers* “Really?!”

Customer #1: *whispers* “She’s having a bad day.”

Customer #2: “Yeah. Fair enough.”

(They hand the machine back to me, and I print off the receipt. They tipped me $100 on a $48 tab.)

Me: “Are you sure?!”

Customer #1: “I hope you have a better day.”

(I began to cry, and each of them hugged me before they left. I smiled for the rest of the day. Faith in humanity: restored.)

5 Stories of Stormy Customers

Not Always Right | Roundups

Weekly Roundup: 5 Stories of Stormy Customers! With the story weather in the US, and the grip of winter firmly in place (for our readers in the northern hemisphere at least!), there is some comfort to know that customers are just as capable of whipping up a storm as mother nature!

  1. Your Complaints Are On Thin Ice (2,382 thumbs up)
  2. Predicting A Storm Of Protest (1,835 thumbs up)
  3. Takes One To Snow One (6,085 thumbs up)
  4. Magic Plows? Snow Problem! (2,690 thumbs up)
  5. There’s Snow Milk At The Back (2,124 thumbs up)

PS #1: check out our Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!