No Thick Crust For Crusty Old Bigots

| GA, USA | Bigotry, Food & Drink

(A regular at our restaurant comes in while I’m working the register. He’s about 60 and always smells like alcohol. He isn’t the nicest person. It is my first time dealing with him.)

Me: “Hi there! What can I get for you?”

(The regular walks the length of the counter, making sure he can see everyone in the back making pizzas.)

Me: “Sir? Can I help you? Are you looking for someone?”

Regular: “Sausage pizza.”

Me: “Okay. That’ll be [price].”

Regular: *pointing* “Is HE gonna cut it?”

Me: “Who?”

(The regular jabs his finger towards the 19-year-old coworker cutting the pizzas. He happens to be our only black employee.)

Me: “Yes, sir. That’s his assigned station for the day. Is that a problem?”

Regular: “If he’s gon’ touch it, I don’t want it.” *walks out*

Manager: “What happened? Did he order anything?”

Me: “No. He said he didn’t want it if [Coworker] was gonna cut it.”

Manager: “Hey, [Coworker]. Do you know that guy?”

Coworker: “Nope. Never seen him in my life.”

Manager: “Wow. I knew he was a little rude but I didn’t know he was racist.”

Me: “Why do we keep serving him?”

Manager: “We’re not allowed to refuse service to anyone, according to company policy, unless he ‘physically or verbally assaults an employee or customer.'”

(A few days pass until the regular comes in again. My coworker is working again, cutting pizzas, and I’m the cashier. My manager isn’t there.)

Me: *with a friendly customer service voice and huge smile* “I’m sorry, sir, but we don’t serve your kind here.”

(The regular stares at me, confused. I just keep beaming that smile at him. Eventually he mumbles some racist and sexist slurs and walks out.)

Coworker: “HAVE A NICE DAY!”

Mind-Blowing Ignorance

| WA, USA | Extra Stupid, Family & Kids, Health & Body

(I am an ER nurse. During the late morning, a man comes in with his son, who has a concussion. The policy is that a concussion patient isn’t allowed to sleep at all. The nurses and staff make sure the boy stays awake and notice that he keeps nodding off a little too easily.)

Me: “Excuse me, but why is your son so tired?”

Father: “Oh, he got his concussion in the wee hours of the morning and I just knew that he couldn’t fall asleep. So he’s been awake since then.”

Me: “Why didn’t you bring him in here right away?”

Father: “I didn’t know if you’d be open that early.”

Me: “This is the ER! We’re always open!”

How To Re-Tire Bad Customers

| WI, USA | At The Checkout, Awesome Customers, Transportation, Wild & Unruly

(It’s Black Friday and I have a noon shift. I have been berated and belittled by most of the customers since most of the doorbusters have been sold out.)

Rude Customer: “WHY even advertise this if you don’t keep it in stock!? That’s stupid! If you run out you shouldn’t advertise it!”

(There are two younger customers behind them, a guy and a girl.)

Girl: “You know… sometimes I just wanna make people suffer ya know? Like mentally. Like I wanna slash the tires of some real ignorant a** so they can’t go on and abuse another cashier.”

Guy: “I have that hunting knife in my car still. Wanna do it once we’re out of here?”

Girl: “We could. I have one target it picked out.”

(The rude customer shuts up and pays quietly and quickly runs out the door. I eye up the couple not sure if I should report the threat or not. The girl grins at me.)

Girl: “Got her to shut up.”

Me: “Wait. You weren’t serious?”

Girl: “Please. I could never do that.”

Guy: “I could…”