How To Make Your Cake Extra ‘Special’

| NC, USA | Right | January 24, 2014

(I am helping a customer place an order for two cakes.)

Me: “Okay, that’s about everything. Did you want anything written on the cakes?”

Customer: “I’m not sure.” *turns to his wife* “Honey, what should I have written on the cakes? How about ‘Pot’ on one and ‘Luck’ on the other since it’s a potluck?”

Customer’s Wife: “Are you asking if I think you should have ‘Pot’ written on a cake?”

Customer: “Good point. No, nothing written on them.”

Me: “Sounds like a good choice.”

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Customer Service(d)

, | Baton Rouge, LA, USA | Right | January 24, 2014

(My sisters and I are out shopping and stop by a fast food restaurant for lunch. Both of my sisters still work there, and I have only recently quit to take another job. Several of our good friends work there as well. One such friend is on shift, greeting customers who come in and cleaning tables. When we enter, she comes over and gives us all hugs. Another customer has walked in right behind us, and sees our friend give us all hugs.)

Customer: “Do I get a hug too?”

(Without thinking, she hugs him. He just grins and walks off. We all stare at her in shock.)

Coworker: “I thought he was with you guys…”

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Doesn’t Have A Thought For Food

| Scottsdale, AZ, USA | Right | January 24, 2014

(I have worked at this restaurant for three years, but for the past six months I have only worked on Sundays. I am covering a shift for a coworker on a Saturday, a day when all of the hamburgers on the menu are half price.)

Me: “Is everybody ready to order?”

Customer: “Well, I get the same thing every week but, since apparently you’re new, I guess I’ll have to order today.”

(I decided it wasn’t worth arguing that I most definitely wasn’t new.)

Me: “Okay… What would you like?”

Customer: “I want it medium well, with fries extra crispy.”

Me: “What is it that you want medium well?”

Customer: “My hamburger.”

Me: “Which hamburger would you like?”

Customer: “The same one I always get!”

Me: “I understand that ma’am, but as you already mentioned, I haven’t served you before so I don’t know what you usually order.”

Customer: “Fine!” *to her husband* “What do I usually get?”

Husband: *shrugs*

Customer: “Ugh. I just want a regular burger medium well!”

Me: “Okay, so a plain hamburger medium well with extra crispy fries.”

Customer: “No! I don’t want a plain hamburger!”

Me: “I’m sorry. What did you want on your burger?”

Customer: “Cheese!”

Me: “Okay. What kind of cheese?”

Customer: “Swiss!”

Me: “Okay so that’s a Swiss cheeseburger medium well?”

Customer: “And bacon!”

Me: “Okay, so a bacon cheeseburger with Swiss and extra crispy fries?”

Customer: “Yes! Was that so hard?!”

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Putting The Situation On To A Knife-Edge

| Right | January 24, 2014

I Have A Sinking Feeling, Part 2

| IL, USA | Right | January 23, 2014

(Our beach normally has a 15-minute swim break to clear the water to make sure no one is missing, and to allow the lifeguards a short break. Today is incredibly busy and hot, and we are extremely understaffed since most of the college students have returned to school. The manager has just announced a 30-minute swim break. I am at the beach gate, where we collect the entrance fees.)

Woman: *in a rude tone* “Who just made that announcement? Where is that person?”

Me: “The beach manager. They are in the lifeguard office. Is there something I can help you with?”

Woman: “What do they mean a 30-minute swim break?! That’s ridiculous!”

Me: “Well, we always have a 15-minute swim break, but today they are extending it to 30 minutes for a few reasons. For one, since there are so many people it takes more time to clear the water. Also, we are understaffed today and have already had one lifeguard go home sick. The longer break allows the lifeguards time for a break so they can be focused when they go on the stands.”

Woman: “This is insane! I can’t believe this place! How inconsiderate!” *storms off*

Related:
I Have A Sinking Feeling

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