She Isn’t Playing Around

| MA, USA | At The Checkout, Family & Kids

(I’m ringing out an elderly customer while a coworker of mine greets new customers entering the building. I’m conversing with my customer when I hear a new customer’s daughter, about 6 years old, speaking loudly to my coworker.)

Little Girl: “No! No more toys! I have enough toys as it is! They’re all over my room and my living room!”

(She starts to list the various types of toys she has. The list goes on for quite some time.)

Little Girl: “…And that’s why I don’t need any more toys!”

My Customer: “Wow, you don’t hear that all that often!”

A New Dimension Of Stupidity, Part 3

| NY, USA | Extra Stupid

Customer: “Where do we get the glasses for [film]?”

Me: “Oh, I’m sorry. We don’t have it in 3D here.”

Customer: “What do you mean?”

Me: “Our theater doesn’t have 3D capability, so it’s just in 2D.”

Customer: “What’s 2D?”

Me: “It’s two-dimensional. You know, flat.”

Customer: “I don’t understand. We don’t get glasses?”

Me: “No, it’s just a regular film.”

Customer: “I’m still not getting it.”

Coworker: *overhearing* “It’s not in 3D.”

Customer: “Oh! Okay.”

Related:
A New Dimension Of Stupidity, Part 2
Get A Life
A New Dimension Of Stupidity

Inhuman Resources

| UK | At The Checkout, Top

(It’s a very busy Friday afternoon. As I’m serving customers, I hear a woman in the queue line speaking in a raised voice to her friend. She’s wearing a business suit and looks like a professional.)

Woman: “Look at that! Their job is so easy! All they have to do is put things in bags and stand behind a till! A monkey could do that.”

(Her friend looks very embarrassed as she prattles on, drawing stares from other customers in the process. Finally, she reaches my till and puts a basket full of items in front of me.)

Me: “Good afternoon. Would you like an eco-bag with your purchase?”

Woman: “Yes, yes, get on with it. I don’t have all day!”

(I proceed to scan the items through. Throughout, the customer is talking in to her friend about how easy this job is, and how stupid myself and my coworkers must be. I can feel myself tearing up, but try to ignore it.)

Me: “That’s £59.50, madam.”

Woman: “What? That’s not right! Stupid little b****! You can’t even get something this simple right!”

(Just then, a man being served at the next till speaks up. He’s wearing a t-shirt and jeans.)

Man: “Hey, lady, watch your mouth. This girl has been doing a great job and has been extremely patient with you. I’d have thrown you out by now.”

Woman: “How dare you talk to me like that! Do you have any idea who I am?”

(She brandishes an ID card for a well-known company at him, on which the words ‘HR team leader’ are visible.)

Man: “Well, what a coincidence.”

(He shows her his badge for the SAME company, which has the words ‘senior executive’ visible.)

Man: “I know your direct supervisor personally. I’ll be telling him about your attitude problem on Monday.”

Woman: “I… I…”

(She turns bright red, chucks the money at me and practically runs from the store. Her friend, grinning, follows.)

Man: “Man, pulling rank feels good sometimes.”

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A (Po)Lite Snack

| NM, USA | Awesome Customers, Family & Kids, Food & Drink, Top

(The theater I work at is cheap; the tickets are roughly half-price of the regular theaters. We get a lot of families, children and seniors, but have recently had a rash of extremely rude children. I’m working concession when a young boy—about 7 years old—comes up with his Mother. He takes a long time reviewing the menu and prices, so I ask him if I can help.)

Boy: “I need to buy snacks, please. I have $9.”

Me: “$9 is a great amount! Let’s see what we can get for you.”

Boy: “Hmmm. May I have a water, please?”

Me: “Of course, but if you’d like, I could sell you a cup instead. The water is $2.50; the cup is $0.25 and you can refill it as much as you’d like.”

(He agrees to get the ice cup, and starts counting his money on the counter.)

Boy: “Ma’am? Thank you for your suggestion about the cup!”

(Stunned that this small child is so polite and well-spoken, I turn around to see if his mom is coaching him. She’s not.)

Me: “You’re very welcome, young man! What else may I get for you?”

(The boy thinks a little at this point, looking at the candy case.)

Boy: “Every month I take my mom on a date. I already took her to dinner, then we got ice cream, and now I’m taking her to a movie! I need to make sure I treat her right!”

Me: “That’s so thoughtful! You are a wonderful son, and a very polite young man!”

Boy: “I love my mom. She’s the best!” *smiles*

(Moved by his thoughtfulness, his manners, and his absolutely charming smile, I decide to help him out a bit.)

Me: “Okay, here you are: your cup, a popcorn and a candy. It’ll be $3.25.”

Boy: *confused look* “Okay?”

(He hands me $4 after I assure him that his total is $3.25, so I start ringing him up.)

Boy: “Ma’am? Can you keep the change for yourself as a tip?”

(My heart melts at this. I did keep the change, but I put it toward the remaining $3.25 I hadn’t charged him, and then covered the rest out of my own pocket. He thanked me again and walked off hand-in-hand with his mom. All of the employees were tickled to see this little boy on his ‘date’ with Mom, and were very glad we were able help by paying for part of his concession but also get to let him feel like a grown-up by paying for part of his snacks. Later, as he’s leaving, I see him putting his trash into the can in the lobby. He sees me and begins to wave.)

Boy: *waving* “Have a very good night!”

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