Pen-ding Emergency

| Canada | Crazy Requests, Pets & Animals

(I work at a call center for an oil and gas company.)

Me: “Thank you for calling [Company] emergency line. Are you reporting an emergency?”

Caller: “Yes, very urgent.”

Me: “Alright, I’ll just need to gather some details in case we are disconnected. May I please have your first and last name?”

Caller: *angry* “You don’t need my name!”

Me: “Not a problem; may I please have your telephone number with area code?”

Caller: “No! You don’t need that either. Just f****** help me!”

Me: “Alright, ma’am, what is nature of the emergency?”

Caller: “My pen broke. I need a new one right now.”

Me: “I’m sorry, ma’am; this is an oil and gas emergency line. We’d be unable to assist with getting you a new pen.”

Caller: “No, f*** you! You gave me this pen last week and it broke already. How am I supposed to play with my cat now?”

Me: “I’m sorry; this is an emergency line. I can provide you the main office number where they may be able to locate you a new pen.”

Caller: “Are you serious? I can’t play with my cat and you don’t think this is an emergency?”

Me: “No, ma’am, this issue would not be considered an emergency.”

Caller: “Well f*** you then. I hope you’re happy; you’ve killed my cat!” *slams down the receiver*

That Kind Of Behavior Is Just Not Cricket

| London, England, UK | At The Checkout, Bigotry, Geography

(I’m standing in line at a corner shop. The customer at the till is a typical 40-something skinhead, wearing an England football shirt. He’s harassing the cashier because of the difference between the display price of a packet of cigarettes, and what he’s being charged.)

Customer: “THIS IS F****** RIDICULOUS! IT’S ILLEGAL!”

Cashier: “I’m sorry, sir, but due to the changes in taxes, we’ve had to increase the price. We haven’t had time to change the signs yet.”

Customer: “THAT’S BULLSHIT! YOU’RE NOT FROM HERE! WHERE ARE YOU FROM?!”

(The cashier isn’t ethnically British, but he’s been working at the store for a few years now and is a pretty decent guy.)

Cashier: “That doesn’t matter, sir. Could you just pay for your items?”

Customer: “I SAID WHERE ARE YOU FROM?!”

Cashier: *rolling his eyes* “Sri Lanka.”

(The customer tries to think of an insult using the tiny amount of brainpower not given over to alcohol and rage.)

Customer: “…yeah … well your cricket team is s***!”

(The customer then storms off after paying for the cigarettes. I go up to the register.)

Me: “Didn’t Sri Lanka just win the Cricket World Cup?”

Not Quite Seasoned With The Omelet Station

, | Nashville, TN, USA | Food & Drink, Hotels & Lodging

(I work for a hotel with a complimentary breakfast that includes a made-to-order omelet station. I am making the omelets in plain sight of the customers, with all of my ingredients on display. A customer walks up and ignores a sign with ingredients listed and bowls on display, full of veggies.)

Customer: “I want an omelet with all the vegetables.”

Me: “Okay, all of the vegetables including the ja—”

Customer: *cuts me off* “YES! All of them.”

Me: “Okay, because we have—”

Customer: *walks off*

(I make an omelet with all of the vegetables, and call it out when it’s done. She comes and picks it up and walks off with out a word. About two minutes later, she comes back. Her face is red, and there are tears running down her face.)

Customer: “I didn’t realize you had jalapeños!”