Selective Stealing

| Portugal | Bizarre, Criminal & Illegal, Money

(I’m attending to a client that has her bag and other stuff on the counter, and has to fill out some forms.)

Me: “Do you mind if I attend to another client while you fill out the forms?”

Client #1: “Sure!”

(I call another client, and she has to fill out some forms as well, so I return to Client #1.)

Me: “All done. That will be €5.50.”

Client #1: “Where’s my money?”

Me: “I’m sorry, what?”

Client #1: “I had my money right here in the counter, and it’s gone!”

(We both look for the money, trying to figure out if it has fallen to the floor. Suddenly I look at Client #2, and realize what has happened.)

Me: *to Client #2* “Ma’am, did you take the money that was on the counter?”

Client #2: *after a long pause* “Yes, I did.”

Client #1: “Why on earth would you do that?!”

Client #2: “Well, I didn’t know it was yours; I thought it was hers!” *points to me*

Me: “So that would make it okay?!”

Client #2: *happily* “Exactly!”

They Have No Drive

, | Markham, ON, Canada | Bizarre, Family & Kids, Food & Drink, Theme Of The Month

(I am working in the drive-thru window. I am talking to a customer and we both notice a group of four young teens WALKING down the drive-thru lane.)

Customer: *laughs* “Don’t you love how silly kids are? Well, good night!”

(The customer leaves, and the teens approach the drive-thru window.)

Teen: “Yea, hi. I want to order.”

Me: “Yea, sorry. Unfortunately I can’t serve you here unless you are in a car. You are welcome to come inside though.”

Teen: “What are you talking about? We are in a car, see! I’m the driver holding the wheel.” *holds imaginary wheel* “And my passengers!” *points at his three friends*

Me: “Sorry, but unless you can crash your car and dent my wall. I can’t serve you here.”

Teen: “Okay!” *makes screeching noises* “CRASH!”

De-Stress The Waitress

| AZ, USA | Awesome Customers, Food & Drink, Top

(I am a waitress at a high-end restaurant. This night, I am particularly rushed and upset, and make a few customer service mistakes while serving a customer.)

Customer: “I’d like to speak to your manager, please.”

Me: “Sure, may I ask what about?”

Customer: “About you.”

(My manager is very strict, and he doesn’t believe in second chances. I am terrified. I go up to my manager.)

Me: “Manager, table six please; they want to talk to you.”

Manager: *walks over* “Yes sir, what did you need to talk to me about?”

Customer: “It’s about your waitress here.”

Manager: *starting to glare at me* “Has she done something wrong?”

(I am standing there holding back tears, sure that I am about to be fired.)

Customer: “Well, she has been very busy and rushed tonight. All the same, she has managed to take our orders and give us our food quickly and with a smile on her face. I used to be a waitress, and I know how hard that is to do. I just wanted to tell you that you have a Class-A employee here, and I’m leaving her a 50% tip. I also have reservations for next week, and I’d like to request in advance that she be our server.”

Manager: *stunned* “Yes, that can be arranged. I’m glad you thought well of her. Have a good day.”

Me: *almost crying* “I thought you were about to have me fired! Thank you, thank you, thank you!”

Customer: “Oh, it’s no problem, dear. Here’s your tip, and I hope your day gets better!”