Good Customers Are Worth Their Waiter In Gold

| Panama City Beach, FL, USA | Awesome Customers, Family & Kids, Top

(I am waiting on a table with a particularly bratty little kid and his mother.)

Kid: “Hey, you!” *rudely shakes his empty cup at me*

Me: “Hey Bud! Can I help you with something?”

Kid’s Mom: *sarcastically* “I think its pretty obvious that he needs something else to drink, if it’s not too much trouble, since your job is SO hard and all!”

(Hearing this, a customer at the next table speaks up.)

Another Customer: “Ha! The only thing obvious to me, lady, is that you and your husband clearly haven’t taught that little punk any manners. As for this young lady’s job, I’m sure it is difficult! If I had to deal with horrible folks like you all day I would probably want to hang myself.” *to me* “My hats off to you, sweetheart!”

(The look on that woman’s face was priceless! The bratty kid and his mom family left soon after that episode, while the other customer high-fived me every time I walked by his table. On top of that, he left me a 50% tip. Some good customers really make this crap worth while!)

All Set For Higher Standards

| Southfield, MI, USA | Extra Stupid, School

(I work at a test proctoring facility. A student has just finished taking his placement exams.)

Me: “Alright, you placed into University Physics and Calculus 1.”

Student: “Okay.”

Me: “Do you have any last questions?”

Student: “Who do I talk to about registration?”

Me: “Go upstairs to Admissions. They should be able to help you.”

Student: “Okay.” *stands there*

Me: “…Anything else I can help you with?”

Student: “Nope.” *stands there*

Me: “Okay… you’re all set.”

Student: “Okay.” *stands there*

(I try to subtly signal the student to move on by shuffling my papers.)

Me: “Is there anything else I can help you with?”

Student: “Nope.” *stands there*

Me: “So… your scores have been entered into the database. So… you’re all set.”

Student: “Oh, I’m all set?”

Me: “Yes…”

Student: “Oh, okay!” *leaves*

How To Keep Your Online Devices In Line, Part 2

| Oak Ridge, TN, USA | Bizarre, Technology

Caller: “Yes, I would like you to send me a new modem. This one you sent me is possessed.”

Me: “…Possessed, ma’am? What makes you say that?”

Caller: “I turn the lights out, and the beast stares at me with the eyes of Lucifer!”

(The modem she is using has two lights on the front. When the modem is powered on but not connected to anything, the lights blink red.)

Me: “Does the modem ever seem to calm down at all, ma’am? Or is it always angry?”

Caller: “It only gets angry when I unplug it at night, but I have to unplug it so it doesn’t bring other demons! I can’t leave it connected when I’m not watching it!”

(I spent a good 15 minutes with this lady, who was always very kind, explaining that the lights were only status indicators. She insisted the modem was possessed, and I eventually sent her a new modem with blue lights instead.)

Related:
How To Keep Your Online Devices In Line

Of Mice And Mental Regrets

| Georgia, USA | Pets & Animals, Top

(I’m helping a customer in the small animals area at our pet store.)

Customer: “Hi, I’d like some feeder animals for my snake.”

Me: “Certainly. Would you like mice or rats?”

Customer: “I’m not sure.”

Me: “Well, how big is your snake?”

Customer: *holds hands a good distance apart* “He’s a ball python… pretty big.”

Me: “Okay, so maybe a rat…”

(I show him to our rats. Note that we have small and medium rats in different cages.)

Customer: “Why are the ones on the bottom more expensive?”

Me: “They’re just bigger than the ones on top.”

Customer: “How long until they get that big?”

Me: “I’m not sure. They’re at least a few months old when we get them.”

Customer: “No, how long does it take them to grow from those?” *points to the mice*

Me: “You mean the mice?”

Customer: “Yeah, how long does it take them to grow into these guys?” *points back to the rats* “Like, what’s the difference between the rats and the mice?”

Me: “Um, they don’t grow into rats. They’re two different species.”

Customer: “So these guys aren’t big mice?”

Me: “No, they’re rats.”

Customer: “Oh… well, I feel like an idiot.”

Me: *laughs* “It’s okay. It’s an easy mistake to make.’

Customer: “…I worked at a pet store for three years.”

Recaf My Decaf

| Texas, USA | Crazy Requests, Food & Drink

Me: “Thanks for calling [pizza delivery]. How can I help you?”

Caller: “I’d like to speak to your manager on duty.”

Me: “That would be me. What can I do for you?”

Caller: “I had placed an order with you earlier, and got [caffeinated soft drink] and [non-caffeinated soft drink]. I opened [non-caffeinated soft drink] and it tasted funny and raised my blood pressure. You must have tampered with it and added caffeine. I’d like a replacement.”

Me: “I can assure you that your drink wasn’t tampered with. It’s in sealed bottle from the manufacturer. But, what would you like instead?”

Caller: “I’d like another drink.”

(I list the four drinks we carry, three of which have caffeine.)

Caller: “I’d like a [another caffeinated soft drink].”

Me: “So, you’re going to replace [non-caffeinated soft drink] that was supposedly tampered with and had caffeine added for a drink that is guaranteed to have caffeine?”

Caller: “You got it!”

Me: *sighs* “It’ll be the in about thirty minutes, sir. Have a nice day…”

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