She Would Like To Make An Out Of Order

, | Atlanta, GA, USA | Bad Behavior, Food & Drink

(We are always packed out during lunch. The drive-thru is slammed. A woman in a black SUV pulls out of the parking lot—as opposed to the line that everyone else is using—around the cones intended to keep cutters out, and is a good 9 feet away from the order box, very crooked. She is cutting in line in front of at least 10 people.)

Me: “Excuse me, black SUV, is there something we can help you with?”

Lady: “Yeah! I wanna order!”

Me: “Out of courtesy for our other guests, would you mind pulling around the building and using the line?”

Lady: “It says lane 2 is open, but these cones are in the way!”

Me: “Yes, ma’am, that’s because there’s one line that diverges right before the cones and then after the box, merges back tog—”

Lady: “Gimme a number 1 with lemonade and 8 nuggets.”

Me: “I’m sorry, ma’am, out of courtesy for the other guests in li—”

Lady: “GIMMEA NUMBER 1 WITH LEMONADE AND 8 NUGGETS!”

Me: “Ma’am, please pull—”

Lady: “NUMBER 1 WITH LEMONADE AND 8 NUGGETS!”

Driver behind Lady: “Lady! Get in line with the rest of us!”

Lady: “NUMBER 1 WITH LEMONADE AND 8 NUGGETS! YOU CAN HEAR ME, SO YOU HAVE TO TAKE MY ORDER!”

Me: “No, ma’am.”

Lady: “You know what? I’m coming to the window.”

(She pulls forward, and the driver behind her gets to the box.)

Driver behind Lady: “That lady was a total b****! I can’t believe you have to put up with that kinda stuff!”

Me: “Sometimes I just really don’t understand people. But what can I get for you, sir?”

Driver behind Lady: *laughs* “I just want a chicken sandwich with honey.”

Me: “No problem! Anything else for you today?”

Driver behind Lady: “That’s it! And good luck!”

Me: “Thanks! I’ll need it!”

I Don’t Work Here, Does Not Work Here, Part 5

| Athens, GA, USA | Bad Behavior

(I’m a customer walking around the kitchen section of a department store.)

Woman: *aggressively* “Where are your housewares?!”

(I look around, utterly bewildered, but realize she is talking to me. We’re already standing in what I’d consider the housewares section.)

Woman: “WHERE. ARE. YOUR. HOUSEWARES?”

Me: “IN. MY. HOUSE. B****!”

Related:
I Don’t Work Here, Does Not Work Here, Part 4

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App-ology

| Houston, TX, USA | Awesome Customers, Bad Behavior

Customer: *to friend* “I wish there were some kind of app that could tell you where stuff is in a specific store.”

Me: “What was it you were looking for?”

Customer’s Friend: “Oh! Soda?”

Me: “Soda’s on aisle 10.”

Customer’s Friend: “Ha, I guess she’s the app!”

Me: “Just call me Siri!”

Customer: *suddenly very sour* “Well, I could, but that would be stupid.”

Me: “Heh, yeah, I guess.”

(I proceeded to go on about my business, and put the exchange out of my mind. A couple weeks later, the same customer comes back.)

Customer: “Hey, last time I was here, you helped me out and I was kind of rude to you. I just wanted to let you know I didn’t even realize it until my friend told me I was being a jacka**, and I’m sorry.”

(I thanked him and told him he was forgiven. If only all rude customers had friends like that!)

Not Exactly A Bright Spark

| CA, USA | Extra Stupid

(Through my high school years I had worked as a contractor. When I go to college I help pay my way through by being a maintenance worker in the dormitories. It is my very first week of work, and I receive a work order that the power is out in the wall opposite the entry door. I arrive at the apartment and the resident lets me in before returning to her room. I proceed to check every outlet in the room and find they are all working perfectly.)

Me: “Excuse me, ma’am, which wall was it that has no power? There seems to be a mix up in the description I received.”

Tenant: “Oh, it’s this one right here.”

(The tenant points to the wall that was described and tested first.)

Me: “Well, what kind of problems are you having with it? I tested it and the outlet on this wall seems to be working just fine.”

Tenant: “No, the outlet is not working. There is no power. See, look!”

(She flips the switch to the lamp that is plugged in up and down a few times.)

Tenant: “There’s no power!”

(I bend down to check under the lamp shade and see a clearly blackened bulb. Upon unscrewing it, it makes the distinctive rattle.)

Me: “Well, here is your problem: the bulb is dead.”

Tenant: “What do you mean it’s dead?!”

Me: “Well, the bulb is burnt out. I can get you a new one; it’s no problem.”

Tenant: “Well, how can you even tell?!”

Losing English Patience

| OH, USA | Awesome Customers, Language & Words, Math & Science, School

(I work at a sandwich shop across the street from a high school. I serve a lot of teachers who come over here for lunch.)

Me: “You want a turkey on white with tomato? That’s [price].”

Customer #1: “Oh, and can I have a bottle of water?”

Me: “‘Course!”

Customer #1: *scoffs* “I can’t believe you just said that. As an English teacher, I think I should tell you that saying that isn’t proper English.”

Me: *not sure what to say* “Um… sorry?”

Customer #1: “There you go again! Those are fragments, not complete sentences! All the other teachers who come in here would be ashamed.”

(The customer behind her speaks up.)

Customer #2: “Yeah, well, I’m a math teacher, and trust me, we don’t care.”

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