That’ll Cost A BUN-dle

, | Cedar Rapids, IA, USA | At The Checkout, Crazy Requests, Food & Drink

(I am on the headset working the drive-thru, and my boss is near me bagging orders.)

Me: “Hi, may I take your order please?”

Customer: “Yeah, what comes on your #6?”

Me: “Mayo, lettuce, and tomatoes.”

Customer: “What?! No bun?!”

(I don’t know how to react at first, and I can’t stop laughing for a second before I can respond.)

Me: “No, ma’am, it comes with the bun.”

My Boss: “You should have told her the bun cost extra.”

Bashing The Button Basher

| TX, USA | Extra Stupid, Technology

(A 20-something calls in with the very common problem of their TV showing a blank screen. I’m second-level tech support, meaning they’ve already spoken to someone who either concluded their problem was serious, or simply gave up attempting to assist them.)

Me: “Press the red button at the very top of your remote.”

Caller: “Umm… uh… What’s a button?”

Me: “Do you want to think about what you just asked for a moment?”

Caller: “Umm, yeah, what’s a button?”

Me: “Those little round things that make stuff happen when you push them.”

Caller: “Oh, it worked! What was wrong?”

Me: “Your TV was turned off.”

On A Completely Different Wavelength

| USA | Extra Stupid, Technology

Customer: “I am looking for a portable radio with headphones I can use while I walk or go to the gym.”

Me: “Certainly! May I suggest this unit right here? It is actually an all-in-one unit; the radio is a part of the headphone assembly itself.”

Customer: “I would rather have the headphones and radio be separate.”

Me: “Well, we have multiple pocket radios with a headphone jack right over here. Do any of these look like what you are looking for?”

Customer: “I would rather have a larger unit I can keep on the table, and plug into the wall.”

Me: “Well, this unit right here is a little larger but can still be carried on you, and can plug into the wall as well as use headphones. It will charge while it’s plugged in, and you can take it with you when you walk or travel.”

Customer: “But I don’t want it to use batteries.”

Me: “So you want it to be a wall-socket only, non-battery powered, portable radio you can use while you walk and exercise?”

Customer: “Yes, why is that so complicated?”