Best Not To Exchange With Haters

| Denver, CO, USA | Awesome Workers, Bigotry, Top

(I’m a manager. I am ringing up a woman I have sold things to before. We are making small talk as I ring her up. Note: I’m a lesbian.)

Customer: “I can’t believe the president came out in support for gay marriage!”

Me: “I know; kind of unbelievable!”

Customer: “That f** lover is going to burn in hell for that!”

Me: *biting my tongue* “Okay.”

(I finish ringing her up and hand the customer her bags.)

Customer: “They should round up all the gays and put them down.”

Me: “That would be bad for me, seeing as I am a lesbian.”

(The woman turns pale and walks out without saying a word. A few hours later, I get a call from the manager of another one of our stores. On the line, I can hear the same customer I previously sold items to ranting.)

Manager: *also a woman* “So, this woman is here wanting to exchange a bunch of stuff from your store. When I asked her what was wrong with the items, she said you tainted them; I have no idea what she is talking about. Could you maybe clear this up for me?”

Me: “Well, I bet it is because she found out I was gay.”

Manager: “I see.” *starts talking in sultry voice* “Well, I’ll see you tonight for our date. You should put on that that black lace bra and panty set I got you for your birthday! I love you!” *hangs up*

(I am very confused, seeing as I have never dated that manager, nor did she ever get me underwear, and as far as I know, she is not gay. Fast forward a few days later to the manager weekly conference call: apparently, the customer left the other store after thinking the other manager was also gay. That manager then called every other store in the area and told everyone about the customer. Over the next few days, the customer went to every store in a 20 mile radius trying to exchange the ‘tainted goods’. Everyone she talked to pretended to be gay when working with her and she left every time. To my knowledge, she never got her exchange.)

Cold Hearts Can Lead To Warm Cockles

| Manchester, England, UK | Awesome Customers, Food & Drink, Holidays, Top

(My friend works at a coffee kiosk at a train station. We are experiencing the coldest day of the year so far. It is only 30 minutes after opening, so she has not had a chance to warm up.)

Customer #1: “Cinnamon latte. Small. Now.”

My Friend: “Of course, sir.”

(My friend starts making the latte, but her hands are numb from the cold and she makes mistakes. There is a heater near her, but it only really helps her legs.)

Customer #1: “Will you hurry up? It’s freezing! Can’t believe I had to wait for a train in this weather! At least my office will be nice and warm when I get there!”

(Customer #1 carries on ranting and raving about the weather. At this point, another customer behind him, Customer #2, speaks up.)

Customer #2: “At least you don’t have to work in this weather!”

Customer #1: *smugly* “She has a heater! And the coffee machines are spewing steam all the time. She’ll be fine!”

Customer #2: “Would you want to work here?”

Customer #1: “Would I, heck! It’s too cold!”

(At this point the transaction is finished and he runs off to his platform.)

Customer #2: *to my friend* “What an idiot! What do you recommend from the new range?”

My Friend: “The gingerbread latte is pretty good.”

Customer #2: “Okay. I’ll have two, please.”

(My friend makes his order and hands him the two lattes.)

Customer #2: “Here, for you!”

(He takes the second drink and places it in front of my friend, but walks off before she can say anything. The festive period has begun, so there are going to be even more brutish and rude customers than usual. However, there are some really nice ones out there too! Happy Holidays!)

Super-flu-ous Advice

| AB, Canada | Bizarre, Health & Body

(It’s currently flu season, and we are offering flu shots.)

Me: “Alright, sir. We got you all set. Have you gotten your flu shot yet?”

Customer: “Ah, no. I don’t get a flu shot. I don’t get the flu, sweetie.”

Me: “Wow, you must be lucky.”

Customer: “You want to know my secret, dear?”

Me: “What’s your secret, sir?”

Customer: *leans in close* “You see now, chickens, cows, pigs: they get the flu. So, if you don’t eat them, you don’t get the flu! You remember that now!”

Me: “Um, okay, sir. I will. Have a nice day.”

PEBCAK & Episode V

| Vancouver Island, BC, Canada | Technology

(Note: I provide desktop support for a division of the Canadian government.)

Caller: “My computer is frozen. I’ve tried everything and it just doesn’t respond…” *describes what’s on the screen*

Me: “Okay, we can fix that.”

(A bit of troubleshooting transpires.)

Caller: “No, it’s still not doing anything.”

Me: “Okay, we will try a hard power off. Hold down the power button on the tower until the computer turns off, and then press it again to turn it back on.”

(The caller answers almost immediately, which is a tad fast as it takes about 5 seconds for the tower to power off usually.)

Caller: “Okay, I did that. It’s still the same.”

Me: “What do you mean it’s still the same?”

Caller: “Nothing has changed. It’s just like it was before I turned it off. I know what I’m doing; I’m good with computers. I use one at home all the time, too.”

Me: “…So, you completely turned the computer off by holding down the power button and when you turned it back on you didn’t have to log on or enter a password, and all your applications showed up still frozen?”

Caller: “Yes, that’s it exactly. I don’t understand what’s going on! I’m good with computers. I use one at home all the time, too.”

(I ask a couple more questions before giving up fixing it over the phone. As she works in the same building as I do, I tell her that I’ll be up to see her in a few minutes. I walk in to see her holding down the power button and a blank screen.)

Caller: “I thought that if I held it down for longer it might be better.”

Me: *bites tongue* “Okay, well what we need to do—”

Caller: “See?!” *the screen lights up* “Exactly the same as before I shut it all down!”

Me: “Okay, but that is the monitor. We need to shut down the computer…”

Related:
PEBCAK & Episode IV

Happy Spanksgiving

| Tampa, FL, USA | Holidays, Pets & Animals, Rude & Risque, Theme Of The Month

(I am at the airport heading home for Thanksgiving. As I put my laptop back in my bag after security, a present for my dog—who stay with my parents while I’m at college—falls out.)

Other Traveler: “Dear, you dropped your handcuffs. Wait. Are handcuffs allowed? Sir!” *signals a TSA agent* “She has handcuffs!”

(The TSA agent walks over and speaks to me, somewhat confused.)

TSA Agent: “Something about handcuffs?”

Me: *holds up the toy: three connected, tightly woven rings*

TSA Agent: “I see.” *to the other traveler* “Miss, those are not handcuffs, and please don’t call us like that; it could cause a panic.”

Woman: “Oh, so handcuffs are allowed?”

Me: “It’s for my dog. It’s a toy.”

Woman: “Oh, such a kinky thing to call your boyfriend! You naughty thing!”

(The agent and I share looks, but I decide to let her have her idea. Next, I take out the scarf I bought my dog to tie around the rings.)

Woman: “…And a gag too? Lord girl, what will your parents think?!”

TSA Agent: “That she’s giving me a better busy Thanksgiving day at work than I thought!”

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