Plastic Parenting

, , , , , | Right | June 17, 2017

(I work in a clothing store. We use sizing nubs that go on the hanger to help us organize the garments. The nubs are about the size of a dime, and very colorful. I’m working the fitting room today, and on one of the walls we have, clear, open pockets for each nub size. There’s a five-year-old girl that keeps running in and out of the women’s fitting room while her mother tries on clothing. She spots the nub organizer and reaches in to grab a handful of them. I’m afraid she’s going to put them in her mouth and choke on them.)

Me: “Oh, sweetie, no, those aren’t to play with! Can I have them back?”

(With a little persuasion, she gives me the nubs back and goes back to the fitting room. This scenario happens a number of times until her mom comes out of the dressing room. Right now she has a small handful of nubs.)

Me: “Honey, you can’t have those! You shouldn’t be playing with them!”

Customer: “Excuse me, are you telling my daughter what to do?”

Me: “I’m sorry, ma’am, but she keeps taking the nubs we use on our hangers and I’m—”

Customer: “My daughter is an angel! She can play with whatever she wants, and you can’t tell her what she can and can’t do!”

Me: “Ma’am, these nubs could potentially be dangerous for her. If she—”

Customer: “Did you not hear me?! I said she can do whatever she wants! Give her back the d*** toy!”

Me: “This isn’t a toy, and if she puts one in her mouth she could choke on it.”

(As if on vue, we hear a choking sound. The little girl has indeed put several nubs in her mouth and is choking on them. Her mother quickly bends down and hits her on the back several times before the girl spits them out. Then she stands up and dumps the handful of contaminated nubs into my hand.)

Customer: “Well, maybe if you hadn’t made them so brightly-colored, this wouldn’t have happened!”

(When I went on my break an hour later, she was ranting about me to a manager, and how I was “choking her daughter with brightly colored plastic.”)

Hold It!

, , , | Right | June 17, 2017

(It’s a very busy day. While I’m in the middle of helping someone, another patron approaches me.)

Patron: “I was looking for my wife’s hold, but it’s not on the shelf. Could it still be in the back room?”

Me: “It might be. Once I’m finished helping this patron, I’ll go check for you.”

Patron: “Oh, don’t worry, then; I’ll go check.”

(I watch, incredulous, as the patron proceeds to wander into our staff area and start examining the shelves, none of which would have any holds.)

Me: “Umm… actually, this is the staff area. We need you to wait out here. I’ll be with you in just a second.”

Patron: “But it’s just back here!”

(He glared at me for a moment before storming out. Not a minute later, his wife came in and waited politely for me, something that was apparently too difficult for her husband.)

Driving Himself To Jail

, , , , , | Right | June 17, 2017

(I am in line at the DMV getting my new tags for 2015.)

Customer: “I would like to renew my driver’s license, please.”

Lady: “Sure, just let me see your card.”

(The man hands her his license and she enters some numbers into the computer.)

Lady: “Sir, your license expired in 1998. Have you been driving with it since then?”

Customer: “Wait, they expire? I though you just had to get a new picture! Well, what are you going to do, arrest me?”

(A police officer steps out of line.)

Officer: “Yes, as a matter of fact, I will arrest you for driving without a valid license.”

(The officer arrested the man and took him off to his car and drove away.)

Third-Party Pooper

, , , , | Right | June 16, 2017

(I am working at my store on Black Friday and it has been extremely busy throughout my entire shift. It is so busy that I can’t get anyone to cover me for my lunch and just as I am about to clock out for the day, a man and a small child come to my register. He silently puts a popular MP3 player, that recently just came out, on the counter and I scan it. He is quiet for the whole transaction until he sees the total price.)

Customer: “No, that’s not right. You do price matching. This [MP3 Player] is 99.99 on Amazon. I want that price.”

Me: “I will be happy to help you, sir, just let me pull the [MP3 Player] up on Amazon to double check.”

Customer: “Can’t you just give me the price?”

Me: “I’m sorry, but since it’s on Amazon I have to double check to make sure the price is not from a third party seller.”

(Throughout the whole time I am pulling up Amazon on the computer, the customer does nothing complain about the horrible service he is receiving and how ridiculous it is to check to see if he was telling the truth. I pull up the MP3 player and see that the one he is talking about is indeed from a third party seller. When I show him this, he completely flips out and complains about how we are scamming him out of his money.)

Me: “I am so sorry, sir, but that is our policy. Unfortunately, we can only price match items if they are sold and shipped from Amazon. Would you still like to buy the [MP3 Player]?”

Customer: “No, I don’t, and thanks for ruining my kid’s Christmas.”

Me: “Okay, sir, I am so sorry about that. I hope you have a great rest of your day and a wonderful holiday season.”

(The customer is turning around to walk out the door and when I say that. He abruptly turns around and glares at me.)

Customer: “GET ME YOUR MANAGER, NOW!”

(I called my manager and when he arrived, the customer told him how I was treating him rudely throughout the whole transaction, refused him service, and told him how I made his son upset and was ruining his Christmas. When my manager asked me if what he was saying was true, I said no and told him the situation and even brought up the webpage to show him I was just following the store policy. The customer started yelling that I was lying. To my surprise, my manager gave him a gift card as a way to say sorry and pulled me to his office. When I tried explaining that he wanted me to take more than 80% off the MP3 player to price match the third party seller, he didn’t believe me and told me he was going to let me go. Looking back, I realize that it was their loss because I was only doing what they were telling me to do and I am now working at an office job that treats their employees a lot better than that store I used to work at.)

If I Had A Dollar For Every Lie

, , , , | Right | June 16, 2017

(I work as a cashier at a non-profit thrift store. A customer comes up to my till full of what appears to be yarn and a few other crafting items.)

Customer: “This is all 50 and 25 cent stuff. Can I just tell you how many are 50 and how many are 25 so you don’t have to go through everything?”

Me: *a bit suspicious* “No, ma’am, I’ll need to go through it all. Just to be sure.

Customer: “But it’ll be so much faster this way.”

Me: “I insist, ma’am.”

(She argues for a little bit more but relents. Sure enough, the first layer of items are just balls of yarn priced 25 and 50 cents. But after that, there are a whole bunch of fabric bolts ranging from $1 to $2. As I’m going through her purchase, I’m politely mentioning the price of each item, as she just stares at me being completely silent. After she pays…)

Customer: “You should learn to be more trusting of others.”

Me: *stunned* “Umm… Thank you, ma’am. Have a wonderful day!”

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