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The Falling Price Of Decency

| AK, USA | Bad Behavior, Crazy Requests, Popular

(I work at a new and used video game store. The old corporate phone number had at some point been changed or disconnected and has since been picked up by some adult hotline.

I make an offer to a customer on a video game, that the customer doesn’t agree with, so he declines and says he will take his game to the competitor down the street. While he is gone, the store owner runs an update in their system that updates some game prices and values. About a half-an-hour or so later, the same customer returns and approaches my coworker who is starting his first day.)

Customer: “Hi. I was here a little while ago and your store is offering me more than [Competitor] so I would like to take you up on the offer.”

Coworker: *scans the game, which due to the update, now is worth half as much as when the man first arrived*

(The customer is predictably angry and proceeds to argue with the new employee. He becomes increasingly aggressive until I step in.)

Me: “Is there a problem I can help with?”

Customer: “YEAH! You offered me 28 dollars earlier and now this guy only wants to offer me 10 dollars!”

Me: “Sir, there is no need to speak to my new hire this way and I’ll be happy to assist you. I was the one you spoke with earlier, but we updated our systems after you had left. You did not want our first offer, but now that the update has taken place, this is what we can offer you.”

Customer: “I WANT TO SPEAK TO YOUR MANAGER!”

Me: “I am a manager at this store.”

Customer: No, I want the manager’s phone number! Their personal cell number!”

Me: “You want their personal number?”

Customer: “Yes!”

Me: “Very well” *gives my own number*

Customer: “I’m gonna go call right now!” *leaves for car*

(The coworker is looking nervous at this point and sure enough my phone rings and I answer. After a brief exchange the doors fly open again and in walks the customer.)

Customer:” You think you’re real funny don’t you, you little punk?!”

Me: “Sir, I tried to tell you.”

Customer: “Well, now I want your corporate number. Prepare to be fired, you little s***!”

Me: “Sir, there is no corporate number. Just the store owner. We carry the [Store] title but we are independently…”

Customer: “No more of your bull-c**p! I want that number right now! Prepare for unemployment!”

Me: “Very well.” *coworker’s eyes widen to panic as I give the customer a card with the old corporate number*

Customer: “Thank you! You just wait!” *goes back to car*

(My coworker is frantically asking me why I did that and I patiently wait until the customer returns yet again.)

Customer: “I JUST GOT CHARGED 25 DOLLARS FOR SOME PORN NUMBER! WHERE IS THE OWNER!?”

Me: “Oh, she will be by around 6:30.”

Customer: “She had better be because I’m waiting right outside until she does!”

(Sure enough 6:30 rolls around and the customer is outside when the owner arrives. She has already been filled in and watched the video/audio footage of what happened. The customer comes in and begins to tell his story to which she interrupts.)

Owner: “I’ve seen the whole thing. You were made an offer you didn’t like and decided to go to the competitor. After we ran the updates, you returned and bullied my new hire. My employee tried to tell you the corporate number was no good but you were having none of it. I would like for you to leave now before I call the police.”

(The customer became enraged and began cursing and yelling at the owner before acting like he was getting ready to tower over her. She then pulled out pepper spray and gave him a final warning before he finally left, grumbling angrily.)

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Children Of The Corn Sandwich

| USA | Bizarre

(I’m working at a coffee shop in a larger department store. We have a problem customer who comes in multiple time a day on weekends. He’s not aggressive, but he’s usually high.)

Customer: “How much are those sandwiches?”

Me: “Most of our sandwiches are $6.84.”

Customer: “I don’t want anyone to know. Those kids, they know I’m buying sandwiches. They always know.”

(There are no children present.)

Me: *getting confused* “We put the sandwich in a bag.”

Customer: “No, the kids always know. They’re very smart. What if I get a gift card? Then they won’t know! Give me a gift card for the sandwich.”

Me: “Okay, that’s $6.84. Would you like anything else?”

Customer: “Are you sure they won’t know? I don’t want the kids to know about my sandwich.”

Me: “Uh, no, I don’t think they’ll know about it.”

(He bought a gift card for the exact price of the sandwich, and then used it to pay for his sandwich, all while going on about “the kids always know.”)

Coworker: “What was that about?”

Me: “Weed. That was about weed.”

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The Name Game(show)

| USA | Crazy Requests, Movies & TV, Popular

(I take complaints and record feedback for a well-known TV channel.)

Me: “Thank you for calling. How may I help you?”

Caller: “This is unacceptable! Your game show last night was incredibly racist!”

Me: “Okay, ma’am, I appreciate your call. What show are you talking about and what seems to be the problem!”

Caller: “Last night on [Game Show], an African-American woman was named Ebony! That’s racist! Just because she’s black doesn’t mean you can name her Ebony!”

Me: “Uh… what?”

Caller: “You heard me!”

Me: “Ma’am, let me get this straight; you are complaining about a contestant’s name?”

Caller: “Yes! On [Game Show] last night!”

Me: “[Game Show]? You mean on [Competitor’s Channel]?”

Caller: “Of course! Are you an idiot!”

Me: “You do realize this is [Other Channel], and we don’t play episodes of [Game Show]?”

Caller: “Do something! Her name is completely racist! Think of all of the children that were watching! How could you name someone that?”

Me: “Ma’am, I’m going to say this once. You have called the wrong channel, complained about a show we don’t even host, and want us to do something about a contestant’s name, which is given to them by their parents?”

Caller: “Yes! Why aren’t you doing anything?”