Has No Steak In How It’s Cooked

| TX, USA | Right | July 10, 2015

(I am working in a steakhouse and taking the order for a teenage girl and her mother.)

Girl: “I’d like the six-ounce sirloin.”

Me: “All right, and how would you like your steak cooked?”

Girl: “Yes.”

Me: *pauses* “Um. How did you want it cooked?”

Girl: “Yes, I want it cooked.”

Me: “…but how, ma’am? Rare, medium, well done…?”

Girl: “Yes, cooked.”

Me: “Okay, well done, then. And for your sides…?”

Cause For Pregnant Pause, Part 10

| MI, USA | Right | July 10, 2015

(I am a female employee that works the front desk of a body shop. I am currently seven-months pregnant, but because of the counter height, you can’t see my belly.)

Customer: “I think there is something wrong with the undercarriage of my car. Could you take a look?”

Me: “Let me get one of our estimators to take a look. It should just be a few minutes.”

Customer: “I don’t see why I should wait a few minutes when you’re standing around doing nothing. You can look at it.”

Me: “Ma’am, I am not a qualified estimator to look at your car, and I cannot be crawling around on the ground underneath a car. It should only be a few minutes until someone is available.”

Customer: “You are just being lazy! Get me your manager NOW. This is ridiculous!”

Manager: “What’s the problem, ma’am?”

Customer: “This girl is just being lazy! She refuses to help me, I know she that she knows what she’s doing, and she just refuses to do it!”

Manager: “Well… morning sickness will do that to you.”

Customer: “What are you talking about? I just want her to look under my car!”

(I walk around the counter so the customer can see my obviously pregnant belly.)

Customer: *red face* “Well, uh, I mean, whatever. I’ll go sit in the waiting room.”

Related:
Cause For Pregnant Pause, Part 9
Cause For Pregnant Pause, Part 8
Cause For Pregnant Pause, Part 7

All Talk And Literally No Trousers

| Atlanta, GA, USA | Right | July 10, 2015

(I am working the cash register while the other cashier is on lunch. I get a heads-up over the head-set.)

Fitting Room Attendant: “I’ve got a customer coming up. They’re wearing a pair jeans that she is intending to purchase, but she refuses to take them off.”

Me: “Okay, thanks for the heads up.”

(This isn’t the first time a customer has wanted to wear the items out if the store but it becomes difficult when there is a security tag on them. The customer walks up and hands me the tag at my register.)

Me: “Hi, how are you doing?”

Customer: “HI, I need to purchase these jeans”

(She hands me the price tag of the jeans she was wearing. I confirm the description of the jeans but notice the security tag on them.)

Me: “I apologize, ma’am, but I will need you to return to the fitting room. tale the jeans off, and change into your other pants, in order for me to take the security tag off of them.”

Customer: “Are you f****** kidding me? I just changed into to these to purchase them. This is f****** ridiculous! I don’t understand why you can’t just take it off without me taking the jeans off.”

(At this point I’m imagining trying to straddle her up under the register, where the security tag remover is, to be able to take it off.)

Me: “I’m sorry ma’am but I am unable to remove the security tag while the jeans are on you.”

Customer: “Where is your f****** manager? This is extremely poor customer service.”

Me: “I am a manager and there is nothing I am able to do to help your situation unless you take off the jeans in the fitting room and bring them back up here. You are able to return to the fitting room and put them back on after the security tag is removed.”

(The customer settles and returns to the fitting room to remove the jeans but surprisingly does not put her original bottoms on.)

Fitting Room Attendant: “Oh, my God! Incoming. I repeat, incoming.”

(Upon seeing the customer angrily return to my register, I was speechless as she was without pants and only in a thong.)

Me: “Ma’am, I understand your frustration but I just feel obligated to let you know that not wearing pants in a retail store is extremely frowned upon and against policy.”

Customer: “Honestly, by now I don’t give a f*** about your stupid policies. Here are the jeans, take the f****** alarm off of them, and let me be! Okay?!”

(I rang up the pants and immediately gave them back to her. After, she put the jeans back on in front of me and stormed out of the store.)

The Times, They Are a’Changin’

| MD, USA | Right | July 10, 2015

Me: “Your total is $4.24.”

Customer: *hands me a twenty*

Me: “Here’s your change.” *hands back $15.76* “Have a wonderful day!”

Customer: “… Didn’t I give you a five?”

Me: “I don’t think so…”

(Customer checks her pocket and pulls out the five she meant to give me.)

Me: “Doesn’t this usually happen the other way around?”

Owning The Conversation

| USA | Right | July 9, 2015

(The customer is in her early 20s.)

Customer: “Why can’t you sell me what I want?”

Me: “Because we ran out of muffins.”

Customer: “That’s not good enough. Make some more.”

Me: “We cannot do that as we’re closing in an hour. You can come in tomorrow”.

Customer: “I’m the owner’s daughter. Call him.”

(The original owner is a 60 year old man who has just transferred his business to one of his daughters. He has a second daughter, Sarah, who I never met and don’t know what she looks like.)

Me: “You mean the last owner?”

Customer: “No, the current one.”

Me: “Then it’s not possible.”

Customer: “What are you talking about?”

Me: “Well, the current owner is 27 years old.”

Customer: “Oh, then I’m her sister.”

Me: “You’re Sarah?”

Customer: “Who?”

Me: “Okay, I don’t think so. You’re not related. Come back tomorrow for muffins.”

Customer: “D***. This worked at one store at least. That was a year ago..”

Me: “…”

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