Roundup: The Most Popular Stories Of The Week

Roundups
NAR ROUNDUP 033

Shake off the week of bad customers… with even more bad customers! Find for your reading pleasure below, a roundup of the most popular stories of the last week (August 15th – August 21st 2016)!

See more roundups here! Don’t forget to check out this week’s comic!

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I Find Your Lack Of Concessions… Disturbing

| NY, USA | Crazy Requests, Food & Drink, Movies & TV, Popular

(It’s a few days after “Star Wars” has opened, and it’s been playing to all-day sold-out screenings since it opened. We’ve had such huge and record numbers of guests, that we’ve actually started to run out of many of our concessions. It’s a Monday night, my shift ends in ten minutes, and I’m dealing with my last round of customers, who are of course there to see “Star Wars.” We have a large group of people in the stand because we’ve had to bring in the new hires for emergency training to deal with the record-number of guests. However, as they are all training, they can’t really help me.)

Customer: “Pretzels, please.”

Me: “I’m terribly sorry, but we’ve actually sold out of pretzels.”

Customer: “But it’s a MONDAY!”

Me: “Unfortunately, Saturday was the busiest day we’ve ever had in the theater’s history, and all of our pretzels sold out by that afternoon.”

Customer: “Ugh, fine. Pepperoni pizza, then.”

Me: “We also sold out of all of our pizzas Saturday. I really apologize. We’ve been dealing with record-numbers of guests the past few weeks and we’ve been selling out of much of our stock.”

Customer: *fuming* “You’ve gotta be kidding me! Nachos?”

Me: *wincing* “Sold out as well. I’m so sorry.”

Customer: “FINE! HOT DOGS!”

Me: “We do have hot dogs, but there’s none prepared at the moment. We could have some ready in about fifteen minutes, if you’d like.”

Customer: *screaming; pointing to the trainees around the stand* “What the f*** are you all good for, then?! So many people around you and you’re too STUPID to make f****** hot dogs?!”

Me: “We actually sold all of the hot dogs we had prepared on the guests before you. I really apologize.”

Customer: *pulling phone out* “POPCORN! MEDIUM! AND I WANT COURTESY TRAYS TO SPLIT IT WITH MY BOYFRIEND!”

Me: “We’re out of courtesy trays.”

Customer: “F*** YOU!”

(The customer storms off.)

Next Customer: “Wow, she was dramatic…”

Me: “Yeah, I apologize. We’ve sold out of a lot of inventory and it’s been ugly here the past few weeks as a result. How can I help you?”

Next Customer: “Can I get some nachos?”

Me: “Sorry, but we sold out of them.”

Next Customer: *instantly furious* “WHAT?! THIS IS BULL-S***!”

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Enough To Make You Want To Hit The Bottle

| Concord, CA, USA | Bad Behavior, Popular

(I work as a lobby specialist, which is just a nice way of saying I’m a table busser. There’s a woman, about 50-60, with her husband and a few of her kids who are all approximately in their late teens or early 20s. She’s been a hassle all day, yelling and saying rather cruel things to her family, before I can get to her table. At this point, they’re just about done eating and I can see a few plates that need to be taken away. I walk over and pick them up when I hear one of her kids talking next to me to their mom.)

Kid #1: “Mom, no, that’s not ours!”

Mom: “What does that mean? I bought it!”

Kid #2: “No, yours is in the bag; that belongs to the restaurant!”

Mom: “No! This is mine! I bought it!”

(The object in question is one of the restaurant’s mild BBQ sauce bottle that is on every table in sight. We have a wall of shelves covered in glass bottles of different BBQ sauces that sell for fairly cheap and look vastly different from the plastic squeeze bottles on the table that’s currently heading on this woman’s purse. I had to cut in.)

Me: “Ma’am, that’s the store’s. Please don’t take that.”

Mom: “No, no, I bought this! You’re wrong!”

Me: “Ma’am, we sell glass bottles, not the plastic ones. Those are on every table in here. Please put it back.”

Mom: “Well, then, what the h*** did I buy?!”

Kid #2: “The one already in the bag, Mom.”

Mom: “Well… can I have this one anyway? It’s nicer.”

Me: “Ma’am, no. Please don’t steal our bottles. They belong to the store. Please put it back.”

Mom: “Well, I bought a bottle of this stuff and I want this one!”

Me: “Those are not for sale, ma’am. Now please, give it back.”

Mom: “Where’s your manager? I want this one!”

(The manager, who saw all this, spent another ten minutes trying to stop the woman from stealing our bottle and ended up giving her another bottle, which we saw her oldest kid quietly put it back on the shelf.)