Over The Edge Of Reason

(I work at a chain coffee shop. The building is on the side of a hill; directly behind the shop is a sheer drop off. Every Sunday morning, a woman comes in with same conversation.)

Woman: “Why don’t you have a drive through? The coffee shop in every other town has a drive through!”

Me: “I’m sorry, but there’s no room around the back of the building for a drive through.”

Woman: “This is ridiculous! If you weren’t the only place on the way to church to get coffee, I’d never stop here. The one day of the week I have to wear heels; I have to walk across the parking lot!”

(One Sunday morning, there is a loud crash, and the building shakes. I run outside; the woman has rammed her car between the back of the building and the cliff side. The entire front of the car is hanging off of the edge. Her airbag has deployed and she seems dazed. She starts to open the door. I start yelling.)

Me: “No! Climb out through the back!”

(We eventually get her inside, and call the cops.)

Woman: “I was trying to prove there’s enough room for them to have a drive through. I guess I was wrong!”

(The company won for damages. A family whose home was hit by debris rolling down the hill sued her as well. Seemed like way more trouble in the end than just walking into a building for a latte!)