Outcome TV Determined
(A customer calls in to order a movie from an ad that was just on television.)
Customer: “I want the [Name Of Movie].”
Me: “Okay, do you want it on DVD or VHS?”
Customer: “What’s a DVD?”
Me: “Okay, I’ll send it to you on VHS.”
Customer: “What’s a VHS?”
Me: “A videotape.”
Customer: “A videotape? What the heck is that?”
Me: “The tape you put in your VCR to make the movie come on.”
Customer: “VCR?”
Me: “Is there a box on your TV?”
Customer: “What’s a TV?”
Me: “Your television, the thing you just watched and saw this ad on.”
Customer: “Please just give me the show. You’re making this very confusing.”
Me: “I need to know what format to send it to you.”
Customer: “I don’t know what you’re talking about! My son makes the pictures come on.”
