Out Of Touch With The Kids
(I’m working near the checkout line at my store, recovering items from the floor. A large biker man gets in line, talking to his two young girls and younger boy as he goes.)
Customer: “Girls, we’re getting in line. Stop touching things.”
Daughters: “Okay.”
(About thirty seconds later, both girls curiously pick up some of the items set around the queue line.)
Customer: “Hey, I said not to touch anything else.”
Daughter #2: “But why?”
Customer: “We’re going to buy our stuff. You have to put those back where you got them.”
Daughter #1: “I want to look at it.”
Customer: “You don’t see [Son] touching things.”
Daughter #2: “That’s because he’s sitting in a cart.”
Customer: *pause* “True.”
Question of the Week
Have you ever served a bad customer who got what they deserved?