Out Of State, Out Of Mind
Me: “Good morning, my name is [My Name]. Can I start with your account number please?”
Client: *gives me his account number*
Me: “And what state do you reside in?”
Client: “Well, right now I reside in a state of confusion.”
Me: “I meant what US state do you reside in, sir?”
Client: “Oh! Well, why didn’t you say that?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
