Out Back Fishing
(I’m the manager on duty. At the time I’m back in the aquatics department feeding the fish when a customer approaches.)
Me: “Hello. Can I help you with anything, Ma’am?”
Customer: *points to one of the tanks* “Do you have any more of these in the back?”
Me: *I assume she’s gesturing to the fake plants, which we sell* “Possibly, but we also have them out on the floor. I can show you the aisle.”
(I take her over to the decor aisle.)
Customer: “No, not those!” *walks back over to the tank, jabbing her finger at the glass* “Those!”
Me: “The… fish?”
Customer: “Yes!”
Me: “I’m… sorry. But, ah… no. These tanks are the only place we keep the fish. I don’t put them in the stockroom.”
Customer: *huffs and walks away*
Question of the Week
Have you ever served a bad customer who got what they deserved?