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Our Poor Old Folks Don’t Stand A Chance With These Scams

, , , , | Legal Right | April 8, 2022

I was working at our store’s online order pickup counter when a very elderly man came to pick up $300 of iTunes gift cards. I thought it was odd, as the phone in his hand wasn’t even an iPhone, but I figured maybe it was a gift for his grandkids and let it go. He came back the next day to pick up $300 more in iTunes gift cards, so I went ahead and asked some more questions.

Customer: “I need these gift cards to unlock my computer! It has some kind of bug!”

Me: “Okay. I’m going to cancel this order and get your $300 back, and then you’re going to go get your computer and bring it to [Tech Team] to fix it.”

The poor dude was so grateful that he brought us all cookies when it was said and done.

Question of the Week

Tell us about a customer that lied or scammed to get what they wanted.

I have a story to share!