Oslo On The Uptake
Me: “Your total with discount is [total].”
Customer: “Oh, accent! Where are you from?”
Me: “Norway.”
Customer: *Laughing.* “I think you mean Narnia.”
Me: “No… Norway.”Â
Customer: *With a tone indicating that she thinks I’M the dumb one.* “I saw the movie! It’s N-A-R-N-I-A!”
With that, she paid and was on her way. My manager witnessed the whole thing.
Me: “It’s the confidence that gets me. Like she was so sure that she was educating me on where I was born.”
Manager: “That’s the only way us Americans do ignorance! Full throttle and eyes closed!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
