Open Sesame (Bun)
(I’m collecting carts from the parking lot. A woman abandons her cart near her car, so I go to pick it up. Note that she’s also munching on some bread.)
Customer: “Oh! I think I locked my keys in the car.”
Me: “I’m sorry, ma’am. Please feel free to come inside and use the phone to call a locksmith or someone that can bring you another key.”
Customer: “Look! The window is open just a little.”
Me: “Unfortunately, I can’t help you get into the vehicle unless you are able to prove that it’s yours. I’d recommend calling a locksmith because that opening seems too small.”
Customer: *ignores me* “Maybe if I can just get something in?”
(The woman rips a piece of bread off the loaf she is eating and stuffs it in through the car window.)
Me: “I’m sorry, I don’t know how that is going to help.”
Customer: “I thought… maybe if I could just get something in there?”
Question of the Week
Have you ever served a bad customer who got what they deserved?