Open Says-A-Me

(I remote into computers so I can fix our company’s software. I only fix our company’s software, not general computer problems.)

Me: “Ma’am, it looks like I’m having problems saving this file in your Windows directory. I’m going to need administrative rights. Can you log in as an administrator?”

Customer: “Okay, you have my permission.”

Me: “I’m sorry?”

Customer: “You have my permission. I give you rights!”

Me: “No, I mean, I need access to an administrative account.”

Customer: “You have permission! I told you!”

Me: “Uhh… sorry, ma’am, I don’t have your password. I need you to actually log off of this account and log in as someone else with administrative rights.”

Customer: “Ooohhh…”