Only Rings She Will Be Making Are Pasta Rings
(The gym where I work offers summer camps for kids ages three and up with activities geared towards fun rather than improving skills, not to be confused with competitive team camps where the focus is on conditioning and improving skills. The phone rings one day and I answer.)
Me: “[Gym], how can I help you?”
Caller: “Hi. I want to sign my daughter up for a week of camp during [dates that include a holiday]. She is a level-four gymnast.”
(I try to save this woman some money as our camps are not what she will want based on experience with other parents.)
Me: “Yes, ma’am, I’d be happy to help. Just so you know, though, our camps are for ages three and up and focus more on fun, so they do activities like arts and crafts and—”
Caller: “Did I ask? What days do you have camp that week?”
(I instantly put on my overly cheerful customer service voice because if she wants to waste her money, that’s fine. I’m the one working at pickup time and I would love to hear her try to complain when her competitive gymnast gives her macaroni art.)
Me: “Sorry about that, ma’am! We have camp on [dates] that week. Should I go ahead and sign you up?”
Caller: “But not [date of holiday]?”
Me: “Unfortunately not, ma’am. The gym will be closed that day, but she can still come the other days.”
Caller: “Never mind.” *click*
(She remains one of the rudest people I have ever had to deal with at that job. I can’t quite capture her tone through text, but every word that came out of her mouth was with an attitude.)
Question of the Week
Tell us about a customer who got caught in a lie!