Only Big Boys Get Their Trucks Replaced
(I answer calls in an insurance office. A client is mad that we overnighted the check to replace his truck; he wanted his check to instantly manifest in front of him as he was walking away from his totaled rig.)
Me: “The check is in the mail and should be there tomorrow; here is the tracking number—“
Caller: “That’s not good enough; you need to get me that now!”
Me: “It’s overnighted and will be there tomorrow.”
Caller: “That’s no good; I want it right now. You need to hurry up, a**hole!”
Me: “If you don’t learn to talk like a big boy, I’m going to have to hang up on you.”
Caller: “F*** you, a**hole!”
Me: *click*
Question of the Week
Have you ever met a customer who thought the world revolved around them?