Online On The 24th Of July Only

(I want to “chat” with someone at my major cell phone carrier, so I go to their “contact” page. There is no live link for chat; it is grayed out. Quoting the page:)

Message: “Chat — We are online 24/7. If we aren’t available, please check back later.”

(Okay, so… when am supposed to check back? Maybe the 25th hour of the 8th day of the week?)