One, Two, Skip A Few
Me: *answering the phone* “Thank you for calling [bookstore]. How can I help you?”
Customer: “What are your hours?”
Me: “We’re open from 9 to 10 every day.”
Customer: “You’re only open for one hour?!”
Me: “Oh, no, 9 AM to 10 PM.”
Customer: “That’s only one hour!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.