One Step Forward, Eight Steps Back

, , , , | Right | February 22, 2019

Caller: “Hi. My Internet Explorer is not working.”

Me: “Okay, what seems to be the problem?”

Caller: “My ‘back’ and ‘forward’ buttons are disabled.”

Me: “So, you were surfing and would like to go back to the previous page, but it’s disabled?”

Caller: “No, I just opened the IE and I noticed that.”

Me: “Well, you did not surf anywhere, so you don’t have any place to go back or forward.”

Caller: “What do you mean?”

Me: “Try clicking on any link.”

Caller: “Okay. Hey, my back button is enabled now, but forward is still grayed out.”

Me: “Try clicking back!”

Caller: “Forward is enabled now, but back is disabled!”

Me: *thinking he can’t be that dumb* “I must ask you! Is this a prank call?”

Caller: “No, I just wanted to report the problem.”

Me: “Sir. It’s working as intended. There is nothing wrong with your IE.”

(I wish I could add, “…but something wrong with you!”)

Caller: “Okay. Thank you.”


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