One Popped Every Minute

, , , | Right | April 23, 2021

I work in a multiscreen cinema complex for several years. The last movie starts at 8:30 pm and we’re packing up the popcorn machines, etc. around 9:00 pm. At 9:15 pm, my coworker and I have finished emptying and cleaning the popcorn machines. The lights around the popcorn bar have been turned off and the signs have all been taken down. A customer exits a cinema and goes to the bathrooms. We think nothing of it and continue our cleaning. A few minutes later, I’m sweeping and hear a loud HUH-HUM.

Me: “OH! I’m sorry, I didn’t see you there. Can I help you with anything?”

Customer: *Rudely* “Large popcorn.”

Me: “Sorry, ma’am, we’re actually closed now and don’t have any way to serve popcorn. I can sell you any bagged candy or bottled drinks.”

Customer: “LARGE… POPCORN!”

Me: “Ma’am, I—”

Customer: “Does that machine behind you work?”

Me: “Yes, but—”

Customer: “SO TURN IT ON!”

Me: “I’m sorry, ma’am, but the machines have been turned off for an hour and would take at least fifteen minutes to heat up. I would then have to put through a pop cycle and then reclean the entire machine.”

Customer: *Staring* “And?”

Me: “I cannot serve popcorn.”

Customer: “Where is your supervisor?”

My supervisor tries to explain to the customer that the popcorn machines have been shut down and cleaned and we have no popcorn. Eventually, because she made so much of a scene, the supervisor pulls the popcorn bag from the back that has all the stale stuff in it and fills a large box with it. The rude customer smiles at me with a gross, smug smile.

Customer: *Barely audible* “I don’t know why places like this hire useless idiots.”

This woman PAID $10 for stale popcorn and missed at least twenty minutes of her movie. Who’s the idiot here?

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