One Of Us Is Smart

, , , | Right | September 15, 2020

I work at a fast-paced restaurant that requires customers to take a numbered pager for their food and collect it from a large counter which is almost always full of orders. As a result, it requires at least three people for things to run smoothly in that end section alone. It is the middle of an unusually busy rush hour, and a colleague and I are the only people on counter. My colleague is busy sorting out dockets so I’m by myself handing out orders. I am in the middle of dispersing orders when I am interrupted by a customer I have just paged.

Customer #1: “Excuse me, is this my order?”

The customer holds up their pager, which is flashing.

Me: “Yes, right here!”

I gesture at his tray of food instead of handing it to him as I am already serving a customer.

Customer #1: “Are you sure?”

I am slightly flustered at having to draw my attention away from my initial customer.

Me: “Definitely, the number matches the docket I have right here!”

I grin and hold up the docket. The customer is still visibly confused, so I quickly clear the food that has quickly piled up.

Me: “Did you want me to check the order for you?’

Customer #1: “Oh, no, I think I have it figured out now.” 

The rush has stopped, and I notice a woman standing in front of my counter who has been watching me from the start of the rush. I assumed she was the next order out, so I tell my colleague to grab her food. She approaches the counter.

Customer #2: “Is this mine?” 

Me: “Right here! Have a lovely day!”

She pulls herself closer to the counter.

Customer #2: “You know, you are so smart, knowing who’s food belongs to who! So smart!”

I stand speechless as the woman nearly dances out of the store.

Customer #2: “So smart!”

Colleague: “What was that about?”

Me: “I think that lady thinks I remember all the orders off by heart.”

This amused me for the rest of my shift!

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