One Of The DVDs Should Have Been ‘What Women Want’
(I’m about a half hour into a four-hour shift and it’s the end of my work week, so I’m not totally with it. My till is fairly empty, but there are queues forming either side of me. I get the attention of a customer on the till opposite me and he comes over. I put his three DVDs through the till with some general chit-chat, and he starts packing up the DVDs in a backpack.)
Customer: “Do you have a name?”
Me: “It’s on my badge.”
Customer: “How old are you?”
Me: “23.”
Customer: “That’s the same age as me. Do you have a number?”
Me: “Err… why?”
Customer: “Isn’t it obvious?”
Me: “Not really.”
(At this point, I turn to the next customer in the line. My DVD customer is STILL bagging his items.)
Me: “Would you possibly be able to shuffle round so I can serve these customers?”
Customer: “I don’t get why you won’t give me your number.”
Me: “I don’t get why you don’t get that I don’t give out my number to random strangers, sir.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.