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One Night And One Night Only

, , , , | Right | September 30, 2011

Caller: “I notice on your website that you show [Kid’s Movie] at midnight.”

Me: “Yes ma’am, that is correct.”

Caller: “Why would you do that? No little kid is going to see that movie at midnight!”

Me: “Ma’am, we have midnight showings for all movies, no matter the intended audience.”

Caller: “Well, how am I supposed to bring my kids to a midnight showing? This is a formal complaint and I would like to speak to your manager.”

Me: “Just one second, ma’am, I will send you to a manager.”

(I connect the caller with a manager.)

Caller: “How the h*** am I supposed to take my kids to see this movie if it only shows at midnight?”

Manager: “Ma’am, that is just the day before it is released. It will show many other days at normal times.”

Caller: “Well, why didn’t anybody ever tell me that?!”

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