One Mother, One Cup
Customer: “Hi I need to return this.” *hands over an opened and clearly worn jock cup*
Me: “I’m sorry, ma’am, this is a completely non-returnable item.”
Customer: “I called and you said your return policy is thirty days with receipt.”
Me: “That’s except for jocks and mouth-guards. Cashiers tell you at the time of purchase that they’re completely non-returnable.”
Customer: “Well, I didn’t understand. So, there’s nothing you can do for me?”
Me: “I’m sorry. It’s store policy based on our health-code.”
Customer: “Well, how was I supposed to know that my little boy would have such a big wee-wee?” *grabs her very embarrassed-looking son and leaves*
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Question of the Week
Have you ever served a bad customer who got what they deserved?