One More Thing That She Needs
(I’m on an express checkout when a woman unloads her groceries onto my belt. We exchange friendly greetings.)
Me: “Did you find everything you needed okay?”
Customer: “Does it look like I did?”
Me: “…I guess?”
Customer: “Do they ask you to ask that?”
Me: “Yes, but I legitimately ask that question to make sure.”
Customer: “I hate it when people ask you that at the register. It’s all right there, and if I didn’t, I’d go back and get it!”
Me: “Well, that makes sense.”
Customer: “See, I’m a one woman army to get cashiers to stop asking that question!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.