One More ‘One More’
Tourist Attraction | Right
| January 27, 2015
(The FAQ on our event website states that the maximum group size is 10.)
Customer: “What is the maximum group size?”
Me: “10.”
Customer: “We have a group of 11; can you make an exception just this once?”
Me: “We will do our best to accommodate your group, but I can’t make guarantees.”
Customer: “So is that a yes?”
Me: “We will do our best. I don’t see it being a problem.
Customer: “Okay, great. And actually, we have 12 in our group, but what’s one more?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.