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One More ‘One More’

| Right | January 27, 2015

(The FAQ on our event website states that the maximum group size is 10.)

Customer: “What is the maximum group size?”

Me: “10.”

Customer: “We have a group of 11; can you make an exception just this once?”

Me: “We will do our best to accommodate your group, but I can’t make guarantees.”

Customer: “So is that a yes?”

Me: “We will do our best. I don’t see it being a problem.

Customer: “Okay, great. And actually, we have 12 in our group, but what’s one more?”

Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

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