One Is Too Hot, One Is Too Cold, And The Customer Is Not Right
Coffee Shop | Fort Worth, TX, USA |
Right | May 26, 2013
(I have just finished preparing some drinks for a guest.)
Me: “Alright, I’ve got two caramel macchiatos, one hot, one over ice, ready at the bar!”
(I put both drinks down, one in a hot cup, the other in an iced cup.)
Customer: “Excuse me, young man.”
Me: “Yes?”
Customer: “Are these my drinks?”
Me: “Those are two caramel macchiatos, sir. One hot, one iced.”
Customer: “Oh… okay.”
Me: “Is there a problem with your drinks, sir?”
Customer: “Err… which one’s the hot one?”
(I physically pause for a few seconds, to see if he’s joking with me.)
Me: “The hot one’s the hot one. The one over ice has the ice in the cup.”
Customer: “Okay, thanks! I never know what fancy coffee drinks you people make nowadays.”
