One Foot In The Grave, One Hand On The Printing Press
Me: *on the phone* “[Newspaper]. Can I help you?”
Caller: “Hi, is this the obituaries?”
Me: “Yes, ma’am, it is.”
Caller: “I need to place one.”
Me: “Okay, ma’am. You can send that to me via fax or email.”
Caller: “What do they typically say?”
Me: “They vary, but some good information is where the individual was born, when they passed away–”
Caller: “Oh, he’s not dead yet.”
Me: “I– I’m sorry?”
Caller: “He’s very sick, though. Should be any day.”
Me: “I’m sorry, ma’am, but we can’t run an obituary until the individual has died.”
Caller: *sighs heavily* “Well, that’s VERY inconvenient.” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
