One Fish, One Chips, One Confusing Customer
(I work in a fish and chip shop. Because they are such a staple of British culture, most regions have different ways of ordering. As I’m in a tourist town, we get a lot of customers from all over the UK, which can cause problems.)
Customer: “One of each, please.”
Me: “A fish and chips?”
Customer: “No, one of each.”
Me: “One fish and chips?”
Customer: “One of each!”
Me: “One fish, and one separate portion of chips?”
Customer: *rolls eyes and tuts* “Jesus Christ, two fish and chips.”
Me: “Okay, sorry. That’s £13.20, please.”
Customer: “How much?!”
Me: “Fish and chips at £6.60, twice. £13.20, please.”
Customer: “No, I want two fish and one lot of chips.”
Me: “Ah, okay. Sorry again.”
Customer: “Whatever, you don’t deserve to work here if you can’t f****** get orders right.”
(My supervisor then defended me. The customers called the owner later that day, and my supervisor got a letter of concern for condoning my “rudeness.”)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
