On The Midnight Train Going Anywhere

, , , , , | Right | April 9, 2019

(At the station where I work, trains stop running earlier on Saturday nights than on other days. One train line runs from the upper level of the station, and when the service has finished, we pull tapes across the escalators to stop people going up. I’ve just done this and am about to walk away when someone tries to undo the tape on the escalator.)

Me: “Excuse me, sir, that area is closed. There are no more trains from those platforms.”

Customer: “Yes, there are. We’ve got tickets for the 23:15 train to [City about two hours away].”

Me: “I’m afraid there isn’t a 23:15, sir. The last train to [City] left about ten minutes ago.”

(The customer pulls his phone out of his pocket and thrusts it in my face.)

Customer: *with a very smug smile* “Well, here’s my confirmation! Two tickets on the 23:15 to [City]!”

Me: “You’re quite right, sir; that is what it says. The 23:15 to [City]… on Friday. Today is Saturday.”

(There is a moment’s silence while the customer and his partner digest this information.)

Customer’s Partner: “WHAT HAVE YOU DONE, YOU IDIOT?! HOW HAVE YOU BOOKED FOR THE WRONG DAY?! WHAT ABOUT THE HOTEL?! NOT THAT THAT MATTERS NOW THAT WE CAN’T GET THERE!”

(I decide to withdraw and let them sort it out between themselves. About ten minutes later, the customer approaches me.)

Customer: “Um… excuse me? I’m really sorry about earlier. Er… are there any hotels nearby?”

1 Thumbs
492
VOTES