On The Bright Side, She Never Gets Brain Freezes
(The lunch rush has just come and gone, and now the early release seniors from the local high school are trickling in.)
Me: “Hi, welcome to [Smoothie Shop].”
Blonde Customer: “Mmm… I think I’ll try the Mahalo Mango today.”
Redhead Customer: “Oooh. I heard mangoes are kinda bitter.”
Blonde Customer: “Ew… like, can I get that without mango then?”
Me: “Would you rather the Power Pineapple? It’s the same smoothie, just pineapple instead of mango.”
Blonde Customer: “No, I want to try something new… so, yeah. Mahalo Mango without the mango.”
Me: “Okay… what would you like instead of the mango?”
Blonde Customer: “Um… can I get pineapple?”
Question of the Week
Have you ever served a bad customer who got what they deserved?