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On Her Own Little Aisle

| Right | December 31, 2014

(I have just finished counting my till and am heading towards the canteen to change and go home after a 10-hour shift. On my way there, a woman in a scooter stops me.)

Customer: “Excuse me!”

Me: “Yes?”

Customer: “Where can I find [specific liquor]?”

Me: *not willing to walk her to it as I’m off duty* “It’s in the next aisle, near the end.”

Customer: “Can’t you get it for me? I can’t go driving around the store just searching! I need a lot of things and you know where they are.”

Me: “I’m sure it’s there. Now, if you’ll excuse me…”

(I go to the canteen, take off my work clothes, and change into my regular clothes. I head out and bump into the same woman.)

Customer: “Oh, are you off?”

Me: “Yes, I’m heading home.”

Customer: “Can you get me the milk?”

Me: *waving* “It’s over there.”

Customer: “It’s too high up; I can’t get it from my scooter. Get it for me.”

(I sigh and figure I’d be off faster if I just follow her commands.)

Customer: “See, now we’re getting somewhere. This is customer service; you’d better learn it quick!”

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Have you ever served a bad customer who got what they deserved?

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