On Black Friday It Will Smell Like The Black Death
I work in a clothing chain and it is Black Friday, so it is heaving. A customer comes out of the dressing room. The wait to use the dressing room is about forty minutes long.
Customer: “The floor in your dressing room smells like feet.”
Me: “Sorry, sir. It’s very busy today, and—”
Customer: “I want a discount on my jeans because of it.”
Me: “I’m afraid I can’t do that, sir.”
Customer: “I don’t want this, then.”
The customer stares at me as he sloooooowly places the super-discounted pair of jeans into the returns tray. He is daring me to stop him and save myself the distress of losing such a valuable sale.
I do nothing.
Customer: “You think I’m bluffing!”
Me: “No, sir. I think you’ve waited forty minutes to try on a pair of $25 jeans on Black Friday and you still want to get it cheaper.”
He harrumphed loudly and stormed off, tossing the jeans on the floor.
It was a long day.
Question of the Week
Tell us about a customer who got caught in a lie!