Oh, Please…
This exchange happens almost every day with different customers.
Me: “Hi. May I get you started with something to drink?”
Customer: *To their toddler* “Honey, can you tell the lady what you would like to drink? “
Toddler: “Chocolate milk!”
Customer: “It’s ‘chocolate milk, please.’ Remember, we use our manners.”
Toddler: “Chocolate milk, please.”
Me: “Okay, and for you?”
Customer: “A Coke.”
No “please,” just exactly what they’d scolded their child for. I don’t think they’re being rude; I just find the exchange to be amusing every time it happens.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
