Oh, Bother
(I am working the checkout on a very busy evening. Even though it is busy, I try to make small talk with the customers as we wait for their transactions to process. One lady comes up wearing a Winnie the Pooh jacket. As a Pooh fan myself, I compliment her on her jacket.)
Me: “I just love your jacket!”
Customer: “Thanks! I just wish they had Pooh.”
Me: “Huh?”
Customer: “When I bought this one, they were out of stock on Pooh.”
Me: “That one does have Pooh.”
Customer: *looks down at her jacket* “Well, darn. I forgot which one I was wearing!”
Question of the Week
Have you ever served a bad customer who got what they deserved?